Medical Social Worker

OneOncology•Flint, MI
•Onsite

About The Position

The Medical Social Worker uses clinical knowledge to complete biopsychosocial assessments for patients receiving treatment at The Cancer and Hematology Centers. The role provides emotional support, coordinates care to address patients’ psychosocial needs, follows up on distress screenings, and provides crisis intervention when needed. The Medical Social Worker facilitates advance care planning discussions and helps patients complete advance directives, while also coordinating referrals to outside agencies for financial or medical needs. The position provides financial screenings for patients and families affected by cancer or hematologic disorders. It assists with applications for treatment-cost assistance programs, governmental assistance such as SSI/SSDI, State Emergency Relief, and Medicaid, and other help with household expenses. The Medical Social Worker also supports patients navigating insurance coverage and serves as an advocate to connect them with federal, state, and local resources. The role documents assessments and services and collaborates with pharmacy, reimbursement, and nursing departments to coordinate support.

Requirements

  • Master’s degree in Social Work.
  • Full license (LMSW) or limited license (LLMSW).

Nice To Haves

  • Recent relevant clinical experience related to the medical field, community mental health, oncology support programs, or Medicaid/Social Services.

Responsibilities

  • Complete biopsychosocial assessments for patients receiving treatment and refer them to appropriate support organizations based on assessment findings.
  • Follow up on distress screenings, provide emotional support, and refer patients to ancillary resources as needed.
  • Facilitate conversations about advance care planning, advance directives, end-of-life issues, nursing home or assisted living transitions, and hospice care.
  • Screen patients at risk for financial toxicity and assist with applications for appropriate patient assistance programs.
  • Help patients navigate insurance options when they lose coverage or are uninsured or underinsured.
  • Advocate for patients seeking federal, state, and local resources to address financial or medical needs.
  • Document financial assessments, interventions, outcomes, referrals, and services provided.
  • Collaborate with pharmacy, reimbursement, and nursing departments to minimize duplication and coordinate services.
  • Communicate and interact with patients, families, peers, and other departments in accordance with CHC Standards of C.A.R.E.
  • Use active listening and empathetic communication, with sensitivity to cultural diversity, age-specific needs, and confidentiality.
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