Medical Services Supervisor

Therapeutic Health Services•Kent, WA
•$89,440 - $97,760•Onsite

About The Position

The Medical Services Supervisor oversees daily onsite dispensing operations and ensures the safe, compliant delivery of medication-assisted treatment. The role maintains adherence to applicable federal, state, and location regulations, including requirements established by SAMHSA, DEA, and CARF. The supervisor oversees clinic operations and dispensary nurses, medication preparation and dispensing, patient safety, regulatory compliance, staff development, and coordination of patient care. The position may also provide coverage at other THS dispensaries or OTP branches as needed.

Requirements

  • Current Washington State license to practice as a Registered Nurse or Licensed Practical Nurse.
  • Two years of nursing supervisory experience.
  • At least five years of experience as a dispensary nurse (RN/LPN) in an OTP.

Nice To Haves

  • Knowledge of state and federal regulations pertaining to substance use disorder treatment services.
  • Knowledge of dispensing methadone and other drugs in a drug treatment setting.
  • Strong knowledge of health care regulations related to Opioid Treatment Programs.

Responsibilities

  • Use the Medical and Dispensary Manual to guide clinical and dispensing oversight and fulfill position requirements.
  • Oversee clinic operations, staffing, and dispensary nurses’ day-to-day activities.
  • Supervise medication preparation and dispensing; ensure accurate dosing, documentation, and patient procedures.
  • Monitor patients and collaborate with providers on dosing adjustments and clinical concerns.
  • Secure medication and maintain accurate, current methadone inventory and dispensing records.
  • Float to another THS dispensary or provide supervisory coverage at another THS OTP branch as needed.
  • Ensure medical unit procedures comply with federal, state, and county regulations and THS policies and procedures.
  • Maintain controlled-substance inventory, perform routine audits, and investigate and resolve discrepancies, incidents, or potential diversion.
  • Oversee documentation standards and inspection readiness; ensure business, facility, and staff licenses are current and appropriately posted.
  • Supervise nurses delivering medical services through the OTP clinic, provide training, conduct performance evaluations, and address performance issues.
  • Promote a culture of safety, accountability, and respectful patient care.
  • Implement protocols to prevent medication errors and diversion; respond to medical emergencies and coordinate appropriate care, including Code Blue.
  • Ensure infection control and safe clinical practices and support harm reduction and patient engagement.
  • Coordinate care with community treatment facilities, health care providers, internal staff, and external agencies.
  • Conduct and participate in weekly multidisciplinary team meetings and communicate policy and procedural updates to staff.
  • Monitor inventory and order supplies needed for dispensary operations.
  • Collaborate with other Medical Services Supervisors on clinic staffing schedules as needed.
  • Complete required internal and external reports and attend required meetings.
  • Perform other duties as assigned.
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