Medical Services Manager

Barnabas Center Inc

17d•Onsite

About The Position

The Medical Services Manager is responsible for the management and oversight of all medical-related health programs, including primary care, vision, and behavioral health services; ensures integration of Barnabas services to clients and patients (participants). Monitors and evaluates participant and program outcomes to ensure effective delivery of services. Manages personnel, provider utilization, and workflows to ensure optimal efficiency. Works with leadership (CEO, COO) team to promote a culture of high performance and continuous improvement that values a commitment to quality and service excellence.

Requirements

Excellent leadership and management skills
Written and verbal communication
Strategic planning
Business management
Ability to analyze provider utilization and operational data
Proficiency with Microsoft Office and Electronic Health Record systems
Obtain and maintain CPR certification as may be required.
Participate and complete educational offerings as recommended.
Associate’s degree with five years of medical clinical operations experience.

Nice To Haves

Bachelor’s degree in Health Care Administration, Business Administration or related field with three to five years of medical clinical operations experience.
Bilingual.

Responsibilities

Oversee day to day service delivery in Medical, Vision, and Behavioral Health.
Manage services, resources, and personnel to operate effective and efficient services.
Develop and implement medical protocols and procedures in coordination with the COO.
Monitor and optimize medical provider utilization including schedules, panel capacity, visit volume, productivity, and no-show rates.
Oversee medical records management and Electronic Health Records systems.
Hire, supervise, and evaluate staff; conduct annual performance reviews.
Maintain program data, prepare reports, manage budgets, and ensure safety standards.
With coordination from the COO, direct disbursement Cancer fund.
With coordination from the COO, direct disbursement specialty fund.
Support team members via facilitation of professional development opportunities for team members.
Participate in the creation of policies/procedures as directed.
Accounts Payable.
Other duties as assigned (i.e. Data & Reports: FAFCC, Florida Blue, Financial, Compliance, etc.).