Medical Services Manager
About The Position
The Medical Services Manager is responsible for the management and oversight of all medical-related health programs, including primary care, vision, and behavioral health services. This role ensures the integration of Barnabas services to clients and patients (participants). The manager monitors and evaluates participant and program outcomes to ensure effective delivery of services. They manage personnel, provider utilization, and workflows to ensure optimal efficiency. This position works with the leadership (CEO, COO) team to promote a culture of high performance and continuous improvement that values a commitment to quality and service excellence.
Requirements
- Excellent leadership and management skills
- Written and verbal communication skills
- Strategic planning skills
- Business management skills
- Ability to analyze provider utilization and operational data
- Proficiency with Microsoft Office and Electronic Health Record systems.
- Obtain and maintain CPR certification as may be required.
- Participate and complete educational offerings as recommended.
- Associate’s degree with five years of medical clinical operations experience.
Nice To Haves
- Bachelor’s degree in Health Care Administration, Business Administration or related field
- Three to five years of medical clinical operations experience.
- Bilingual
Responsibilities
- Oversee day to day service delivery in Medical, Vision, and Behavioral Health.
- Manage services, resources, and personnel to operate effective and efficient services.
- Develop and implement medical protocols and procedures in coordination with the COO.
- Monitor and optimize medical provider utilization including schedules, panel capacity, visit volume, productivity, and no-show rates.
- Oversee medical records management and Electronic Health Records systems.
- Hire, supervise, and evaluate staff; conduct annual performance reviews.
- Maintain program data, prepare reports, manage budgets, and ensure safety standards.
- With coordination from the COO, direct disbursement Cancer fund.
- With coordination from the COO, direct disbursement specialty fund.
- Support team members via facilitation of professional development opportunities for team members.
- Participate in the creation of policies/procedures as directed.
- Accounts Payable.
- Other duties as assigned (i.e. Data & Reports: FAFCC, Florida Blue, Financial, Compliance, etc.).
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
