Wallingford

Gaylord Hospital•Wallingford, CT

1d•Onsite

About The Position

This role involves a combination of clinical and administrative responsibilities, performed independently. The individual reviews patient health status, history and care coordination issues, collaborating with clinicians to assess medical intake information and participate in care planning. They deliver patient care in accordance with established Gaylord policies, procedures, and care standards. Additionally, the individual handles all reception scheduling and clerical tasks necessary to support the department’s patient care operations, demonstrating flexibility to accommodate the needs of both clinical and reception areas throughout the workday.

Requirements

Certified or Registered Medical Assistant required.
Minimum one year experience in an acute care or outpatient setting required.
Certification or Registration required.
Experience with an electronic practice management system required.

Responsibilities

Provides Full Clinical Review and Intake of Patients
Conducts comprehensive evaluations of patients health needs for the visit
Gathers detailed medical history and current symptoms
Utilizes appropriate diagnostic tools and techniques
Develops individualized care plans based on patient needs
Prepare Report post intake including patients psychological/Emotional needs Utilizing PHQ9 and intake discussion
Assess functional abilities and limitations in daily activities and mobility
Evaluated emotional well-being and mental health status, assisting with providing psychological support needs
Understanding and analyze the patients social context, including living conditions and support systems.
Vital Documentation and Patient Examination Support
Accurately document vital signs and patient status in medical records
Review and assemble complete medical records, ensuring all necessary information is available for the clinician
Prepare the exam rooms ensuring they are clean, organized and equipped with required supplies
Assist the clinicians during patient examinations and procedures by providing support and facilitating efficient work flows
Patient Communication and Medical Management
Respond promptly and effectively to patient calls, addressing inquiries and concerns with clinical advice.
Manage medication- related issues including refills, side effects, and adherence while documenting all interactions in medical records.
Review and assess patient needs and requests to ensure comprehensive care and follow up.
Alter the physician to urgent care issues, ensuring timely intervention and appropriate actions are taken.