Medical Secretary Clyde

Finger Lakes Health•Village of Clyde, NY

23h

About The Position

The Medical Secretary's responsibilities are to perform clerical and receptionist duties. Answers incoming phone calls, registers patients, and schedules appointments as needed. Performs various clerical/support functions in conjunction with the completion and processing of all types of records including electronic filing and routine release of information requests. Performs other tasks as assigned. The Medical Secretary is responsible to log patient demographic information into EMR per designated workflow and obtain necessary treatment, billing and consent signatures. Staff also responsible to conduct aspects of pre-visit planning and conductive work in accordance with practice workflow and goals as a patient centered medical home. Introduces new patients to the medical home model. Encourages and informs patients how to access their care team during and after office hours.

Requirements

Perform clerical and receptionist duties.
Answer incoming phone calls.
Register patients.
Schedule appointments.
Perform clerical/support functions for record completion and processing.
Perform electronic filing.
Handle routine release of information requests.
Log patient demographic information into EMR.
Obtain necessary treatment, billing and consent signatures.
Conduct aspects of pre-visit planning.
Introduce new patients to the medical home model.
Encourage and inform patients how to access their care team.
Handle routine requests for medical record information.
Answer basic release of information questions.
Provide telephone services.
Ensure electronic medical records are in appropriate order.
Forward information for review as needed within the Practice EMR.
Update computer with patient demographics, diagnosis, and orders.
Make and record referral information in the patient record.
Review and update patient demographic information and patient record at each visit.
Initiate and maintain patient chart within EMR system.
Verify all information in chart is complete and accurate.
Accurately complete all areas of EMR patient registration.
Verify insurance eligibility.
Ensure referrals are in place.
Collect patient co-pays and payments.
Accurately communicate with patient regarding questions about office financial policies.
Enter data into scheduling/billing system.
Maintain up to date knowledge and ability to function using Practice EMR.

Responsibilities

Handles routine requests for medical record information according to policy and procedure.
Answers basic release of information questions and follows up on a timely basis.
Provides telephone services, including answering calls, taking messages, giving information and making requests for services in a courteous and professional manner.
Ensures all electronic medical records are in appropriate order and information is forwarded for review as needed within the Practice EMR.
Updates computer with patient demographics, diagnosis, and orders.
Makes and records all referral information in the patient record.
Reviews and updates the patient demographic information and the patient record at each visit.
Initiates and maintains the patient chart within the EMR system appropriately and in functional order.
Verifies all information in chart is complete and accurate.
Schedules patient visits.
Accurately completes all areas of EMR patient registration.
Responsible for verifying insurance eligibility, ensuring referrals are in place, collecting patient co-pays and payments, and accurately communicating with patient regarding questions about office financial policies.
Enters data into scheduling/billing system.
Staff training to ensure up to date knowledge and ability to function using Practice EMR in accordance with all policies and legal requirements.