Medical Secretary – Center for Family Medicine

Cleveland Clinic • Akron, OH

1d • Onsite

About The Position

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family.
As an Administrative Assistant for the Center for Family Medicine, you will perform a variety of administrative and clerical duties to support departmental operations, including scheduling appointments, answering and triaging phone calls, greeting patients and visitors, and managing correspondence. In this role you will facilitate the discharge process, including referrals to other providers and the scheduling of tests and procedures.
This role also offers strong opportunities for professional growth, allowing you to build new skills, gain hands-on experience, and explore advanced career paths at Cleveland Clinic. The position can serve as a valuable stepping-stone to future roles within other units or departments across the hospital.

Requirements

• High school diploma or GED
• One year of office experience
• Experience using Microsoft Office Suite products, such as Outlook, Word, Excel or PowerPoint. Your experience may be assessed with an online skills assessment

Nice To Haves

• Two years of college or business school
• Typing proficiency of 35 WPM with accuracy
• Healthcare clerical experience

Responsibilities

• Perform various administrative duties to support assigned areas, such as scheduling, handling phone calls, greeting customers and correspondence.
• Manage and prioritize multiple assignments simultaneously and effectively.
• Act as a liaison between internal and external customers by greeting customers and answering and triaging phone calls.
• Administer calendars and schedule management.
• Compose and prepare various correspondence, such as reports, forms, presentation materials and messages.
• Provide coverage of other areas, such as front end, point of service and registration.
• Facilitate the discharge process, including referrals to other providers and the scheduling of tests and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED