Medical Secretary - Granville Family Health Center
About The Position
First impressions are everything in healthcare. As a Medical Secretary, you are the very first person our patients talk to on the phone and greet when they walk through the door. We are looking for someone who is organized, compassionate, and ready to help our busy practice run smoothly so our doctors and nurses can focus on healing. Glens Falls Hospital has multiple physician practices throughout Warren, Washington, and Saratoga Counties that offer various services such as urgent care, primary care, lab tests, imaging, and rehabilitation. With most locations being Monday-Friday, you are able to enjoy a work life balance while being close to home and serving your community!
Requirements
- A high school diploma or equivalent.
- At least one year of experience working in a medical office
- Good computer skills (Word, Excel, and typing)
- a solid grasp of medical terminology
- the ability to stay calm and kind when things get busy or stressful
Nice To Haves
- An Associate degree in healthcare or business is a plus!
Responsibilities
- Greet patients, handle the check-in process, and make sure all paperwork and history forms are accurate and up to date.
- Schedule appointments, coordinate follow-up care, and proactively reach out to patients who missed an appointment to help them get back on track.
- Answer phones and use your best judgment to figure out what the patient needs, looping in a nurse or doctor when a medical question pops up.
- Sort incoming mail, swiftly route lab and test results to the right hands, and keep patient charts updated and accurate.
- Check insurance info, contact insurers to secure referrals, and safely process payments at the front desk. You will also help apply standard billing codes (ICD-10, CPT) to patient records.
Benefits
- Glens Falls Hospital is committed to providing our people with valuable and competitive benefits offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are available to active, full-time and part-time employees who work at least 30 hours per week, can be found on the career page here [https://www.albanymed.org/careers/glens-falls-hospital-careers/].
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
