Medical Secretary (Oncology/Hematology)

Cancer Care Associates of York•York, PA

2h•Onsite

About The Position

We are seeking a full-time Medical Secretary to join our dedicated office team! This position is full time with no weekends, evenings, or holidays. As a Medical Secretary, you will be responsible for providing administrative support to healthcare professionals, ensuring smooth operations within our medical facility. The ideal candidate will have excellent organizational skills, be detail-oriented, and possess strong interpersonal abilities.

Requirements

High School Diploma or equivalent.
Proven experience as a Medical Secretary or similar administrative role in a healthcare setting
Knowledge of medical terminology and procedures.
Proficient in Microsoft Office Suite and electronic medical record (EMR) systems.
Basic knowledge of insurance plans and billings.

Nice To Haves

Patient-focused and driven
Team players who can multi-task and have excellent communication skills
Desires to work in an office with a strong team
Uses discretion & good judgment
Wants to work in a fast-paced, demanding environment

Responsibilities

Provide back office secretarial support and services related to routine business, administrative, and patient care.
Answer multi-line phones promptly and courteously; screen and route calls, providing necessary information while assisting patients and other callers with all requests.
Manage and route calls to appropriate clinical team members following policy, including completing nurse triage forms.
Answer questions and relay information directly or on the telephone within the limits of knowledge and medical practice policy.
Generate Encounter Forms using the computerized appointment schedules.
Responsible for scheduling office appointments, referrals, and tests (i.e. CT scans, blood transfusions, x-rays, lab tests, etc.) for patients over the phone in a timely and accurate manner per physician orders.
Ensure complete, confidential, accurate, and timely communication of patient information.
Work with an awesome and tight-knit medical team.