Medical Secretary, Cardiopulmonary Rehab - Full Time (40hrs/week), Egg Harbor Township

Virtua Health•Egg Harbor, WI

6d•$19 - $28•Onsite

About The Position

The Medical Secretary provides secretarial and administrative support in a cardiopulmonary rehabilitation setting, using knowledge of medical terminology and procedures. The role compiles information for recording purposes, prepares reports, screens and directs telephone calls, schedules appointments, greets patients and visitors, and helps maintain patient flow. This is a full-time, on-site position at Virtua’s Egg Harbor location. The schedule is five 8-hour shifts, 7:45 AM to 4:15 PM, with no weekends or holidays.

Requirements

Proficiency using computers for data entry, word processing, and report production.
Working knowledge of medical terminology.
Excellent verbal, written, and listening communication skills to interact with patients, medical staff, and internal and external clientele.
Strong organizational skills and the ability to use sound judgment to prioritize duties.
Familiarity with department policies and procedures, or the ability to learn and operate within them quickly.
High school diploma or GED.

Nice To Haves

One year of experience in a medical setting.
Associate’s degree in Medical Secretarial Science.

Responsibilities

Greet patients and visitors, maintain patient flow, and address routine inquiries.
Screen and handle calls and correspondence involving requests for materials, records, and patient appointments while following HIPAA guidelines.
Sort and distribute mail.
Perform general registration and billing; obtain pre-certifications; and verify coding, insurance, co-pays, medical records, and referrals.
Liaise with Patient Accounting and/or Physician Billing Services to clarify billing and charge issues as needed.
Produce, process, and maintain required documentation and reports, including productivity and utilization information, medical records, customer surveys, audits, financial reports, and staff certifications or licenses.
Schedule management appointments, meetings, and conferences; prepare meeting minutes and memos; and maintain calendars or itineraries for management personnel as requested.
Assist with orienting new office staff, participate in performance-improvement initiatives, and coordinate and maintain support personnel schedules.
Lead clerical or administrative support personnel on projects when assigned or as needed to ensure smooth office workflow.
Maintain office equipment, ensure adequate levels of office supplies, and maintain clinical materials as required by regulatory agencies.