Medical Secretary GI Phy Prac

LifeBridge Health • Baltimore, MD

5d • Onsite

About The Position

The Medical Secretary provides administrative and secretarial support to physicians and the Practice Administrator while serving as a key point of contact for patients. This role is responsible for ensuring efficient daily office operations, delivering exceptional customer service, coordinating patient scheduling, and maintaining accurate medical records in a fast-paced specialty practice.

Requirements

• Associate's degree or equivalent combination of education and experience required.
• Three (3) to five (5) years of administrative or medical secretarial experience, preferably in a physician practice or specialty medical office.

Nice To Haves

• Previous experience in gastroenterology or another medical specialty practice.
• Experience using electronic medical record (EMR) systems.
• Strong organizational, multitasking, and time management skills.
• Excellent verbal and written communication skills.
• A commitment to providing outstanding customer service and patient-centered care.

Responsibilities

• Provide administrative and secretarial support to physicians and the Practice Administrator.
• Greet and assist patients in a professional, courteous, and compassionate manner.
• Schedule, confirm, and coordinate patient appointments, procedures, and referrals.
• Answer and direct incoming telephone calls while addressing patient inquiries appropriately.
• Maintain accurate patient records and documentation within the electronic medical record (EMR) system.
• Coordinate communication between patients, providers, pharmacies, and referring physicians.
• Process correspondence, medical forms, prior authorizations, and other administrative documentation.
• Support daily office operations while ensuring compliance with HIPAA and organizational policies.
• Collaborate with clinical and administrative staff to deliver an exceptional patient experience.

Benefits

• Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job)
• Comprehensive health plans
• Free parking
• Wellness programs
• Opportunities for professional development
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree