Medical Secretary

WAYNE MEMORIAL COMMUNITY HEALTH CENTERS•Carbondale, PA

1d•Onsite

About The Position

Wayne Memorial Community Health Centers (WMCHC) is seeking a Medical Secretary to join the team at our Carbondale Walk-In Clinic. The role focuses on delivering outstanding patient care while efficiently managing the administrative and operational tasks of the medical office. WMCHC’s Mission is to create and sustain healthy rural communities by providing accessible, high quality medical, dental, and behavioral health care for all, while recognizing and addressing other factors that influence health outcomes. If this mission inspires you and you are willing to go the extra mile for our patients, you are encouraged to apply. Only candidates who meet the minimum qualifications will be considered, and only those selected for interviews will be contacted by a WMCHC representative.

Requirements

Effective communication skills
Basic mathematic and typing skills
Medical terminology
Word processing

Nice To Haves

Prior secretarial or administrative experience, and/or education preferred

Responsibilities

Greeting customers in-person and handling in-bound and out-bound phone calls
Assisting patients needs by creating a safe environment
Scheduling visits and documenting appointment details accurately and appropriately
Reviewing and capturing patients’ insurance cards, driver’s license, and other applicable information in accordance with procedures, as well as completing patient registration and appropriate consents
Completing registration along with annual forms
Handling all documentation and patients records in the Electronic Health Record (EHR) system
Reporting to appropriate clinical team members on patients’ questions and care
Scheduling follow-up appointments and completing return orders
Facilitate scheduling of appointments with other providers to include, but not limited to testing facilities, hospitals, specialists, etc.
Monitor and coordinate daily schedules, verifying appointments, contacting patients, and filling scheduling gaps
Scanning all reports, records, and other documents in patients chart using an appropriate and confidential manner
Maintains petty cash log and ensure logs are delivered to the billing department as directed
Maintains familiarity with financial assistance programs as applicable
Checks correspondence and messages daily
Other duties as assigned