Medical Secretary MRMC - Pulmonary Function Lab - 32 hrs Days

UMass Memorial Health•Milford, MA

20d

About The Position

This position provides secretarial and administrative support for an assigned medical office, clinic, or patient examination/testing area in the Pulmonary Function Lab. It requires basic knowledge of medical office procedures and a full range of medical secretarial skills. The role interfaces with medical and administrative staff, patients, and visitors. The position is listed for 32 hours and a day schedule. The posting specifies a Monday-through-Friday schedule and scheduled hours of 0700–1530; it also lists 40 hours in the schedule details. Compensation is prorated for part-time or reduced schedules based on scheduled weekly hours, experience, skills, qualifications, and internal equity. A signing bonus may be available, with eligibility confirmed during the interview process.

Requirements

High school diploma or equivalent.
Specialized medical secretarial or medical office training.
At least one year of medical secretarial or administrative support experience.
Proficiency in Microsoft Office applications.
Knowledge of medical office practices and medical terminology.
Good customer service and communication skills.
Ability to use a computer-based patient scheduling, record, and billing system.
Strong attention to detail.
Ability to read, write, and speak clearly in English.
Current state driver's license if working in an off-site office that requires driving to pick up and deliver records.
An equivalent combination of education and experience may substitute for the listed requirements when it provides proficiency in the responsibilities, unless certification, licensure, or registration is required.

Responsibilities

Greet patients and visitors; promptly answer calls, provide information, or refer inquiries to the appropriate resource.
Register patients for each visit using a computer-based registration and scheduling system, collect required paperwork and co-payments, maintain records, and make daily cash deposits.
Obtain and verify patient demographic and insurance information, ensure it is up to date, and enter it into a computer-based system.
Schedule new and recurring patient visits; record daily visit schedules and charge-code information in the scheduling and billing system.
Contact patients to fill schedule vacancies, make appointment reminder calls, and follow up with patients who miss, cancel, or are bumped from appointments.
Set up medical records for new patients or treatments and ensure records are complete before the initial visit.
Maintain orderly medical records, close records at the end of treatment, and coordinate retrieval of records.