Medical Secretary

Windsor Essex Community Health Centre•Windsor, ON

13d•CA$25 - CA$30•Onsite

About The Position

At weCHC, we’re more than a workplace — we are a purpose-driven team passionate about creating healthier neighbourhoods. Our work supports a diverse population, often with complex and unique needs, and we meet this challenge with compassion, innovation, teamwork and commitment. Whether you are looking to grow your career or take the next step in a meaningful role, weCHC offers the opportunity to contribute to something bigger, alongside colleagues who value collaboration, inclusion, and belonging.

Requirements

Minimum of 2-5 years recent experience in a health setting
Experience with reception responsibilities using a multi-phone system and EMR
Exceptional customer service skills required to work with internal and external clients, community partners and resources
Strong communication and excellent interpersonal skills, combined with good time management, analytical, problem-solving, organizational and administrative skills
Proficient in typing, the use of computers and various software applications is required
Clean driver’s abstract, current, valid Class “G” Driver’s License and reliable transportation to support travel across Windsor-Essex County and the province, as required
Medical Secretary/Office Administration Medical Diploma from a recognized institution.
Completion of a Police Clearance or Vulnerable Sector Check prior to commencing employment

Nice To Haves

Bilingual (English/French) language skills an asset
Additional training in computer software applications and/or secretarial skills an asset

Responsibilities

Perform reception and administrative duties, including: greeting clients in person and on the phone, coordinating meetings and taking meeting minutes, photocopying, faxing and scanning documents into the Electronic Medical Record (EMR) system
Schedule client, specialist and diagnostic testing appointments
Prepare, maintain, update, retrieve, track and file charts manually and electronically
Provide referral information for internal and/or external programs and services to support the ‘circle of care’ for clients
Ensure accurate tracking and logging of all client interventions, hours and appropriate reporting requirements as identified by the Ontario Health Team (West) and Ministry of Health (MOH) when appropriate
Prepare referral and consultation letters as requested
Maintain appointment scheduling template and an up-to-date resource and referral directory
Revise providers’ schedules and produce day sheets as requested by the Director
Implement document management and distribution systems and maintain inventory of necessary forms and supplies
Maintain petty cash, if required
Initiate crisis response procedures when necessary
Assist program staff with administrative needs, as required
Perform other duties that support the mission and vision of the organization and/or as assigned based on position responsibilities and/or site requirements