Medical Secretary

Beth Israel Lahey Health • Lexington, MA

5d • Onsite

About The Position

This is a contract position for a Medical Secretary in Lexington, MA, for a 13-week assignment. The role is primarily Monday-Friday, 8:30 AM to 5:00 PM, with guaranteed hours of 72 bi-weekly. This position requires strong adult primary care experience and the ability to thrive in a fast-paced environment. Key responsibilities include typing, computer work, customer service, insurance verification, and potentially de-escalation. A background in a medical setting with an understanding of insurance is mandatory. Candidates must have Epic experience and have been separated from BILH for at least 6 months.

Requirements

• Epic experience required.
• Strong adult primary care experience.
• Ability to work in a fast-paced environment.
• Proficiency in typing and computer skills.
• Strong customer service experience.
• Background in a medical setting.
• Understanding of insurance.
• Must have been separated from BILH for 6 months.

Nice To Haves

• Experience with de-escalation techniques.

Responsibilities

• Perform administrative and secretarial duties in a medical setting.
• Manage patient appointments and scheduling.
• Handle insurance verifications.
• Provide strong customer service to patients and staff.
• Work with computers and relevant software, including Epic.
• De-escalate situations in person or over the phone as needed.
• Understand medical insurance processes.

Benefits

• Competitive compensation
• Medical insurance
• Dental insurance
• Vision insurance
• Retirement options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed