Medical Secretary - Hudson Falls Internal Medicine

Glens Falls HospitalVillage of Hudson Falls, NY
$18 - $24Onsite

About The Position

First impressions are everything in healthcare. As a Medical Office Specialist, you are the very first person our patients talk to on the phone and greet when they walk through the door. We are looking for someone who is organized, compassionate, and ready to help our busy practice run smoothly so our doctors and nurses can focus on healing.

Requirements

  • A high school diploma or equivalent.
  • At least one year of experience working in a medical office
  • Good computer skills (Word, Excel, and typing)
  • A solid grasp of medical terminology
  • The ability to stay calm and kind when things get busy or stressful

Nice To Haves

  • An Associate degree in healthcare or business is a plus!

Responsibilities

  • Greet patients, handle the check-in process, and make sure all paperwork and history forms are accurate and up to date.
  • Schedule appointments, coordinate follow-up care, and proactively reach out to patients who missed an appointment to help them get back on track.
  • Answer phones and use your best judgment to figure out what the patient needs, looping in a nurse or doctor when a medical question pops up.
  • Sort incoming mail, swiftly route lab and test results to the right hands, and keep patient charts updated and accurate.
  • Check insurance info, contact insurers to secure referrals, and safely process payments at the front desk. You will also help apply standard billing codes (ICD-10, CPT) to patient records.

Benefits

  • Valuable and competitive benefits offerings
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