Medical Assistant, Internal Medicine

Mass General Brigham•Salem, MA

19h•$22 - $25•Onsite

About The Position

Our practice is located at the convenient location of 331 Highland Ave in Salem, MA. As an Internal Medicine office, we provide outstanding primary care and preventative health care to adult patients. We are seeking a full-time, 40-hour Medical Assistant to support our practice onsite. The schedule for the role will consist of: Monday 9:30 AM to 4:30 PM Tuesday through Friday 8:00 AM to 5:00 PM We are looking for a Medical Assistant who has successfully completed a formal Medical Assistant program. This individual will work one-on-one with a provider and alongside a team of eight other Medical Assistants in a busy Internal Medicine practice. The ideal candidate will be a Certified Medical Assistant or have at least three years of Medical Assistant experience. Strong communication skills, the ability to thrive in a fast-paced environment, and a team-oriented approach are essential for success in this role. Summary: The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Does this position require Patient Care? Yes

Requirements

High School Diploma or Equivalent required
Direct MA experience or medical field work 1-2 years required
Medical Assistant Course or diploma program or a minimum of 1 year professional experience

Nice To Haves

Associate's Degree Medical Assisting preferred
Certified Medical Assistant [National Certification] preferred
National MA Certification via AAMA, AMT, NHA, or NCCT
Epic experience
Ambulatory/Outpatient experience
Primary Care experience

Responsibilities

Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
Maintains inventory of immunizations and check expiration dates.
Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.