Per-Diem Medical Secretary

Beth Israel Lahey HealthWoburn, MA
Onsite

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. BILH Specialty Care is where you can truly make a difference. Performing as a frontline representative of BILH Specialty Care you will exercise the highest standards of customer service in all interactions with patients and staff. This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time.

Requirements

  • High School Degree or GED
  • A minimum of 1 year of experience in a high-volume customer service-related position.
  • Strong customer service skills
  • Strong PC skills
  • Effective written and verbal communication skills
  • Ability to multitask

Responsibilities

  • Phone interactions
  • Registration
  • Scheduling
  • Co-pay collection and billing
  • Appointment confirmation calls

Benefits

  • Comprehensive compensation and benefits
  • Help you achieve a healthy and balanced life
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