Medical Secretary II – Full-Time (80 hours per pay period)| Bronson Cancer Center – Battle Creek

Bronson Healthcare•Kalamazoo, MI

1d•Onsite

About The Position

The Medical Secretary II provides surgery scheduling, authorization, billing, and clerical support for physicians in the practice. The role obtains insurance authorizations and required documentation for surgical cases, provides coding information for authorization, and reviews work queues or posts provider hospital and office charges in the Practice Management System. It validates service dates and billing-code selection, runs reports as needed, maintains tracking spreadsheets, relays messages to providers, handles correspondence and telephone calls, and completes forms or letters. For the Chemotherapy Infusion Scheduler assignment, the role schedules complex oncology and hematology appointments at the Bronson Cancer Center in Kalamazoo, including laboratory visits, provider visits, chemotherapy, injections, therapeutic phlebotomies, and diagnostic procedures. The scheduler adjusts patient and provider schedules, helps maintain a safe and accurate infusion-room schedule, coordinates radiation and gynecology oncology treatment schedules for outside referrals, communicates appointment updates to patients, handles appointment calls, and confirms treatment authorization before scheduling. For the Trauma assignment, the Medical Secretary II provides clinical and clerical support to eight physicians and five advanced practice providers. Duties include supporting meeting scheduling and minutes, depositions and representative visits, patient clinic operations, appointments, FMLA paperwork, prescription refills, follow-up care, and practice and Bronson call calendars. Employees providing direct patient care must demonstrate competencies specific to the population served.

Requirements

High school diploma or GED.
For Trauma assignments, a Medical Assisting Certificate is required.
Working knowledge of ICD-9 and CPT coding, with emphasis on the specialty area.
Strong medical terminology.
Ability to use word processing, spreadsheet, presentation, database, and other job-relevant software.
Excellent oral, in-person, telephone, and written communication skills, with a positive customer-relations orientation.
Ability to work independently and demonstrate effective problem-solving.

Nice To Haves

Six to twelve months of coding experience in a healthcare setting.
Certified Professional Coder (CPC) credential.

Responsibilities

Schedule patients for surgery with the appropriate surgery department and reserve appropriate time in the office.
Obtain insurance authorizations for surgical cases and provide the necessary coding information for authorization.
Obtain necessary patient documents and testing.
Coordinate surgery scheduling with other physicians and communicate surgery dates and times to patients and physicians.
Review work queues and/or post provider hospital and office billing charges and simple surgical-case charges in the Practice Management System.
Validate documentation and dates of service and confirm appropriate billing-code selection.
Run reports, such as Charge Summary reports, for physician review and the CBO as needed.
Maintain spreadsheets tracking authorizations and surgical cases or procedures.
Relay messages to providers, handle correspondence and telephone calls, and complete required forms or letters.
For the infusion scheduler assignment, schedule oncology and hematology appointments, including labs, provider visits, chemotherapy, injections, therapeutic phlebotomies, and diagnostic procedures.
For the infusion scheduler assignment, adjust patient and provider schedules, coordinate outside referrals for radiation and gynecology oncology treatment, communicate appointment updates, handle appointment calls, and confirm authorization before scheduling treatments.
For the Trauma assignment, support meeting scheduling and documentation of minutes, depositions, and representative visits.
For the Trauma assignment, support patient clinic operations, schedule appointments, assist with FMLA paperwork, prescription refills, and follow-up care, and maintain call calendars.