Medical Secretary II (Gastroenterology)

University of Maryland Emergency Medicine•Baltimore, MD

21h•Onsite

About The Position

Provides administrative support to department or one or more physicians; performs routine tasks, such as typing correspondence, scheduling patient appointments for a limited number of physicians and business appointments; requires intermediate knowledge of medical terminology and insurance information; may serve as a leader to lower level administrative staff; where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties as assigned. Greets, screens, and directs patients, visitors and internal customers. Performs secretarial/clerical duties including medical transcription, composition, and dictation. Prepares and processes correspondence. Answers routine medical inquiries and drafts letters. Performs medical receptionist duties as necessary. Answers telephone, screens calls, takes messages, and provides information. Obtains, verifies, and updates patient information and provides support services to patients, families, and medical staff.

Requirements

Intermediate knowledge of medical terminology and insurance information
Minimum of two years of experience in a medical office setting
Knowledge of medical terminology is required
Accurate typing and data entry skills
Excellent organization skills
Basic knowledge of software used by department
Knowledge of general customer service practices
Ability to deal effectively and diplomatically with team members and public
Ability to work independently as well as in a team environment

Nice To Haves

High school diploma or general education degree (GED) preferred

Responsibilities

Provides administrative support to department or one or more physicians
Performs routine tasks, such as typing correspondence, scheduling patient appointments for a limited number of physicians and business appointments
Utilizes the electronic system as documented in the department and/or FPI standard operating procedure and process
Greets, screens, and directs patients, visitors and internal customers
Performs secretarial/clerical duties including medical transcription, composition, and dictation
Prepares and processes correspondence
Answers routine medical inquiries and drafts letters
Performs medical receptionist duties as necessary
Answers telephone, screens calls, takes messages, and provides information
Obtains, verifies, and updates patient information and provides support services to patients, families, and medical staff