Medical Scribe

CVS Health • Apache Junction, AZ

5h • Onsite

About The Position

The Medical Scribe, internally called a Clinical Informatics Specialist (CIS), supports Oak Street Health primary care providers with clinical documentation so they can focus on patient care. Scribes help providers prepare for the day’s visits, join them in exam rooms to observe and document encounters, and assist with follow-up steps after visits. They document patient encounters in real time and develop expertise in value-based care, chronic-condition documentation, ICD-10 and CPT coding, and identifying care gaps. The role includes extensive on-the-job training in clinical workflows, value-based medicine, preventative care, documentation, population health data, and team-based care. The employer recommends committing at least 1–2 years to the role; 2 or more years is ideal. The position is full-time, approximately 40–45 hours per week during clinic hours, with predictable hours and break times, and requires working in person in clinics.

Requirements

• Knowledge of medical terminology and common medications, gained through a pre-medical degree or prior clinical experience.
• Advanced listening and communication skills.
• Strong computer literacy and ability to learn new technical workflows.
• Ability to adapt to new workflows and quickly learn concepts and skills.
• Ability and willingness to take direction and work as a member of a patient-care team, including adapting to the provider’s working style.
• Ability to be a self-starter within the role’s scope.
• Excellent attendance and ability to work in person in clinics.
• Commitment to at least one year in the role.
• Ability to work approximately 40–45 hours per week during clinic hours.
• Compliance with hospital and Oak Street Health policies, including HIPAA.
• US work authorization.
• Fluency in Spanish, Polish, Russian, or other languages spoken in the communities served, where indicated.

Nice To Haves

• Prior clinical experience, including shadowing and/or volunteering.
• Prior scribe or transcription experience.
• Ability to type 70 or more words per minute.
• Commitment to two or more years in the role is ideal.

Responsibilities

• Join the provider in the exam room to observe patient visits.
• Document patient encounters in structured notes, including history of present illness, assessment, plan, and physical exam.
• Assign appropriate CPT and ICD-10 codes.
• Prepare After Visit Summaries.
• Consult with providers to ensure accurate and specific documentation.
• Request and review medical records.
• Use Oak Street’s population health tools to support clinical documentation improvement.
• Prepare for and support Daily Huddles and Clinical Documentation Reviews.
• Consult with providers on clinical documentation opportunities.
• Place orders and referrals.
• Address tasks and provide administrative support to the provider and care team.
• Support the care team with additional responsibilities related to clinical documentation.
• Perform other duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ physical, emotional, and financial well-being, based on eligibility
• Eligibility for a CVS Health bonus, commission, or short-term incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed