Medical Science Liaison, CNS - IA, KS, MO, NE

Otsuka•Des Moines, IA

10d

About The Position

Otsuka America Pharmaceutical’s customer engagement approach is designed to better meet patient, caregiver, and healthcare professional needs through a locally focused, coordinated ecosystem model. This model brings together account management, medical, patient access, marketing, and market access to engage local healthcare systems and identify opportunities to improve patient experience and care, with digital-enabled support to help bridge care gaps. The Medical Science Liaison (Sr Manager) is an integral member of the ecosystem team and contributes to development of the ecosystem strategic business plan, identifying stakeholders who are vital to the ecosystem. The field-based MSL provides clinical, scientific, and health economic information related to CNS disease states and appropriate use of approved Otsuka products. The role engages key influencers, local practice leaders, healthcare providers, and patient groups to advance patient outcomes in alignment with Otsuka’s objectives. In collaboration with ecosystem partners, the MSL helps tailor regional business strategy to local needs and meets customers’ medical and educational requirements. The position may cover multiple CNS products and involves broad clinical and scientific discussions that inform patient care and generate customer insights. The MSL works with external stakeholders and internal matrix partners, supports local medical strategy and field activities, shares evidence-based information and medical insights, and contributes to clinical trials, education, mentoring, and other organizational initiatives. The territory includes Iowa, Kansas, Missouri, and Nebraska, with business travel by air or car of up to 70% of the time depending on territory size. A key city within the territory is the preferred living location.

Requirements

MD, DO, PharmD, or PhD in life sciences, or a master’s degree with equivalent psychiatry or CNS clinical experience.
At least 2 years of pharmaceutical Medical Affairs or relevant work experience.
Understanding of interconnected health systems and patient-care delivery, with experience working with healthcare professionals and other decision makers.
Strong business acumen, including knowledge of the industry, Otsuka’s business model and value proposition, key competitors, and marketplace factors and dynamics.
Ability to identify solutions focused on improving patient outcomes.
Excellent communication and collaboration skills, with professional maturity, confidence, and competence.
Strong conflict-resolution skills and demonstrated ability to resolve conflicts effectively and quickly with affected parties and work cross-functionally.
Ability to lead others and project teams strategically.
Ability to summarize and communicate complex information and business objectives concisely and effectively in presentations and other interactions.
Strong understanding of the industry’s legal, regulatory, and compliance landscape.
Ability to work in an ambiguous environment undergoing transformation.
Demonstrated behaviors aligned with Otsuka’s Corporate Brand: Perseverance, Unconventional Thinking, and Humility.
Ability to travel by air or car for up to 70% of the time, depending on territory size.

Nice To Haves

Living in a key city within the territory is preferred.

Responsibilities

Contribute a clinical and scientific perspective to the ecosystem team’s local execution plan, addressing customer challenges, issues, and opportunities and coordinating field activities to improve patient care and outcomes.
Build, cultivate, and leverage relationships with scientific and medical customers and organizations across the territory, including key influencers, local practice leaders, key decision makers, and patient advocacy groups.
Deliver business objectives that extend beyond the territory and affect the Medical Affairs organization.
Develop and maintain a comprehensive understanding of the ecosystem and align activities with Otsuka’s patient-centric strategy and priorities.
Provide evidence-based information demonstrating the clinical, economic, and humanistic value of Otsuka and its products, and partner with providers and stakeholders on practical solutions to improve patient outcomes.
Engage local stakeholders whose influence may extend across the region.
Build internal working relationships across the matrix team to support an enterprise approach to customer engagement.
Be accountable to regional Field Medical leadership for shaping and executing local medical strategies within planned timelines.
Disseminate disease-state and healthcare-landscape information to field customers according to priorities.
Provide clinical- and data-focused training for promotional and disease-state speakers and, as needed, serve on Otsuka’s speaker bureau for product education.
Collect and submit medical insights to inform decision-making, evidence-generation priorities, and healthcare solutions, including sharing insights at the local ecosystem level.
Assist with clinical trial programs, including registrational, post-marketing, and investigator-sponsored trials, as well as health economics outcomes research and other medical collaborations.
Provide clinical expertise and feedback on clinical trial operational management to support optimal site selection and performance.
Mentor peers in functional and therapeutic development, including new hires.
Support Safety & Pharmacovigilance investigations of safety-related issues, ongoing Sales Training medical education, new-hire training and POAs, and the Field Medical Center of Excellence through mentoring and sharing best practices.