About The Position

The Medical Science Liaison (MSL) is a member of a field-based team of clinician scientists and an extension of the Medical Affairs organization. The MSL develops and enhances professional relationships with medical thought leaders involved in product development and provides medical information through scientific exchange, as well as clinical and scientific support for SERB Pharmaceuticals and its Medical Affairs department. The role participates in pre-launch and launch initiatives and provides medical support for approved products. Reporting is to the MSL Team Lead-Rare Emergency Medicine. Residency near or access to a major airport is required. The MSL engages healthcare professionals and key opinion leaders through peer-to-peer scientific exchange, clinical presentations, medical education, and support for medical affairs activities. The role also develops and executes territory plans aligned with Medical Affairs strategy, contributes to US medical planning, supports data generation, and communicates clinical and research insights to internal stakeholders. The position requires compliance with company policies and relevant regulatory requirements, accurate documentation and reporting, and ethical conduct.

Requirements

  • Advanced degree (PharmD, MD/DO, PhD, or equivalent), or a relevant license (RN, NP, CNP, PA, or equivalent) with at least a master's degree or equivalent, and a minimum of 5 years of clinical practice experience.
  • Demonstrated scientific and medical acumen; a publication and teaching record is preferred.
  • Clinical acumen; clinical patient-care experience or healthcare experience in a complex healthcare delivery system is preferred.
  • Ability to master new therapeutic areas.
  • Outstanding interpersonal, consultative, verbal, and written communication skills.
  • Excellent presentation and platform skills.
  • Sincere desire for self-motivated, continuous scientific, technical, and medical learning.
  • Strong teaching acumen focused on practical learning.
  • Ability to develop trust and relationships with opinion leaders in relevant disease states.
  • Ability to manage and prioritize workload, multitask, and handle a diverse mix of responsibilities and challenges.
  • Ability to identify and creatively address problems systematically.
  • High self-motivation and ability to work autonomously.
  • Willingness and ability to work within and outside traditional business hours, independently and as part of a team.
  • Understanding of regulatory requirements for field-based personnel.
  • Residency near or access to a major airport.

Nice To Haves

  • MSL or comparable industry experience.

Responsibilities

  • Identify and develop peer-to-peer relationships with key opinion leaders and healthcare providers within the therapeutic area.
  • Provide clinical presentations and information in response to unsolicited questions, as appropriate, in academic, community, and healthcare provider settings, both in groups and one-on-one.
  • Participate in medical education for healthcare professionals through presentations at healthcare institutions, investigator meetings, national conferences, advisory boards, and regional meetings.
  • Provide scientific support for medical congress staffing, advisory boards, and sales training initiatives.
  • Communicate emerging data and clinical experience with company products through objective scientific exchange and peer-to-peer interactions, discussing benefits and risks.
  • Develop a broad understanding of local and national protocols, clinical practice standards, and trends in disease management.
  • Engage in ongoing professional self-development relevant to the area of expertise.
  • Maintain current, high-level knowledge of pertinent therapeutic areas, emerging research, therapeutic issues and trends, and the competitive landscape.
  • Develop and execute territory plans aligned with Medical Affairs strategy, with the objective of improving patient outcomes through HCP engagement, scientific and clinical discussions, and clinical education.
  • Support data-generation activities, including company-sponsored studies, collaboration studies, and investigator-sponsored studies (ISS).
  • Contribute to development of the US Medical Plan and provide input into local strategies and tactics.
  • Manage relevant budgets when needed to execute Medical Plan tactics as part of the wider Medical Affairs strategy.
  • Interact with HCPs as a scientific resource in support of Medical Plan activities, including advisory boards, speaker development, and clinical trials.
  • Adhere to and report on assigned performance metrics and KPIs in a timely manner.
  • Identify and communicate key clinical and research issues and insights from KOLs to appropriate departments.
  • Ensure compliance with SERB SOPs and Compliance, Legal, Finance, and Regulatory programs.
  • Account for personal travel finances and report external spend using the designated accounting system.
  • Represent SERB Pharmaceuticals as an advocate of medical advancement through meaningful scientific exchange with healthcare providers.
  • Document and forward reports of adverse events and product complaints according to company policy.
  • Behave ethically and with integrity.
  • Prepare timely reports according to company needs.
  • Undertake other reasonable duties compatible with experience and competencies as business requirements change.

Benefits

  • Vacation, personal, and sick time
  • 15 paid company holidays
  • Medical, dental, vision, and other voluntary benefits
  • Paid parental leave
  • Tuition assistance
  • Discretionary bonus plan
  • 401(k) match: $1 for $1 up to 6% of pay, with the safe harbor match immediately vested; an additional discretionary match of up to 4% of pay vests 20% per year over 5 years
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