About The Position

The Medical Science Liaison (MSL) role is a field-based, customer-facing, non-promotional medical and scientific position. The MSL’s key objective is to create impact through advancing clinical practice within the assigned territory that leads to improved patient outcomes. The MSL must demonstrate deep therapeutic expertise, understand territory and market influences, engage scientifically with Healthcare Providers (HCPs) and medical experts, manage, and develop their territory and execute all relevant activities in alignment with the medical strategic and tactical plan – while functioning within the Novartis Code of Conduct, Ethics/Compliance policies and Working Practice documents. The MSL will Inform and shape medical strategy through application of a curious mindset to collect impactful and actionable insights, understanding the potential strategic impact of critical insights. This is a field-based and remote opportunity supporting key accounts in an assigned geography: South Texas. The preferable location for the successful candidate would be to reside in San Antonio or Austin, Texas or near a major airport in territory. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. Company will not sponsor visas for this position.

Requirements

  • Graduate degree in science or healthcare required; doctoral degree preferred (MD, PhD, DNP, PharmD, etc.)
  • Strong clinical knowledge including pharmacotherapy, treatment guidelines, clinical research processes, medical expert engagement strategies, and FDA promotional guidelines, regulations, and ethical guidelines applied to the pharmaceutical industry is required.
  • Candidates will perform their duties in accordance with applicable law, regulations, and Novartis policies.
  • Works within Ethics, Compliance and Promotional policies (Novartis & Federal) and ensures those around them do the same.
  • Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment.
  • Adherence with Company policies, state and federal laws and regulations
  • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border.
  • Field based, customer-facing position majority of the time with approximately 60-70% travel required to achieve performance and business objectives (face to face, virtual, email, telephone, etc.).
  • Must have a valid driver’s license.
  • Previous experience in assigned or related therapeutic area is preferred.
  • Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated.
  • Must have a fully valid and unrestricted driver’s license to be qualified for this role.
  • The individual hired for this role will be required to successfully complete certain initial training, including home study, eight (8) or fewer hours per day and forty (40) or fewer hours per week.

Nice To Haves

  • 0-3 years of experience in a Field Medical position within the pharmaceutical industry or as an MSL is required OR 3-5 years of relevant medical affairs, clinical research, or related experience in a scientific or clinical setting preferred (for Manager Level).
  • Minimum of 3 years’ experience in a Field Medical-based position within the pharmaceutical industry or as an MSL is preferred OR 5-7 years of relevant medical affairs, clinical research, or related experience in a scientific or clinical setting required (for Associate Director Level).
  • Previous experience in assigned or related therapeutic area is preferred.

Responsibilities

  • Leverage scientific expertise and market knowledge to establish and build professional relationships and engage with HCPs (including community physicians, pharmacists, medical experts, nurses, and other healthcare professionals) and other thought leaders in geographical area as aligned with medical strategy.
  • Engage with customers, which may include discussions on emerging data, clinical trial activities, uncovering barriers in patient journey, understanding market dynamics within their territory, exploration of areas of unmet medical need, pipeline discussions, educating on disease state and product, capturing adverse events, and capturing medical insights through all stages of product lifecycle.
  • Demonstrate strategic territory vision and ensure appropriate territory identification, mapping, and planning of Medical Engagements (MEs) and Key Accounts as aligned to medical strategy and in collaboration with internal Novartis colleagues.
  • Identify key stakeholders with influence on the patient journey and in the disease space throughout the product development lifecycle to establish strategies for education, engagement, and partnership.
  • Identify opportunities for partnership with academic centers, centers of excellence, and/or systems of care to drive impact within the assigned territory.
  • Identify opportunities to involve HCPs or MEs when a specific medical need is identified (e.g., publications, clinical trial participation, etc.).
  • Identify opportunities for internal collaboration with other Novartis stakeholders to drive forward therapeutic area, clinical, or product goals as appropriate.
  • Provide clinical trial support for company sponsored trials facilitating relevant medical activities and working cross-functionally with Medical Affairs and Clinical Operations colleagues.
  • Regularly and effectively collaborate with internal colleagues (e.g., HEOR, access, marketing, commercial, sales) within the assigned therapeutic area and territory to advance clinical practice while maintaining customer centricity and a One Novartis approach in accordance with Novartis compliance standards.
  • Maintain in-depth knowledge of assigned therapeutic area and Novartis compounds to serve as a medical resource to customers and internal colleagues (in accordance with Working Practice Documents).
  • Maintain in-depth knowledge of internal policies and external regulations (e.g., field medical Working Practice Document (WPD), travel policy, expense policy, state and local laws, institutional policies) and how they affect day-to-day responsibilities.
  • Execute all administrative responsibilities and training (e.g., Veeva CRM, voicemail, e-mail, expense reports, compliance modules, etc.) in a timely manner, including profiling of core customers and ensuring up-to-date information in the CRM.
  • Champion emerging responsibilities as strategic priorities and territory needs evolve.
  • Proactively drive personal and professional development.

Benefits

  • health, life and disability benefits
  • a 401(k) with company contribution and match
  • a variety of other benefits
  • a generous time off package including vacation, personal days, holidays and other leaves

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

Ph.D. or professional degree

Number of Employees

5,001-10,000 employees

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