Radnet is Hiring Call Center Schedulers Pay @ $16.65 Hourly

RadNet•Tulsa, OK

40d•Onsite

About The Position

RadNet is a leading radiology provider focused on delivering quality, value, and access in the 21st century. We are seeking dedicated Medical Schedulers to join our team. In this role, you will be instrumental in ensuring a smooth and efficient patient scheduling experience, contributing to better clinical outcomes for all stakeholders. We offer dynamic cross-training and advancement opportunities in a team-focused environment, recognizing that our people are the core of our success.

Requirements

High School Diploma and/or at least 1 year of medical/radiology office work experience (or medical training program/education)
Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills.
Ability to foster teamwork, inter-personal awareness, and initiative.
Medical terminology knowledge.
Pass a keyboarding test (one testing attempt allowed, no same-day retakes, reapplication after 30 days if failed).
Submit a professional resume with work history, skills, and job duties clearly listed.
Complete the application and pass the skills assessment to be considered for an interview.

Nice To Haves

Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
Demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
Have a structured work-approach, understand complex problems and be able to prioritize work in a fast-paced environment.

Responsibilities

Properly schedule all procedures and answer incoming calls in a courteous and professional manner.
Place calls to referring physicians for patients expressing difficulty with scheduling.
Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
Update account information at the point of scheduling.
Utilize RIS filter screens to answer questions associated with insurance, procedures and preps.
Pre-register, scan documents, input clinical data as needed for appointment and request films as needed.
Demonstrate competency regarding the need to safeguard patient property and Patient Health Information.
Safeguard any on-site medications in accordance with Company policies, procedures and any legal requirements.
Demonstrate respect for company property, including any cash and patient financial information on site or on patient portals.
Exhibit and maintain professional behavior toward patients and coworkers.
Demonstrate respect for patient boundaries and cultural sensitivities during all interactions.
Interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
Establish, nurture, and maintain cooperative working relationships.