Medical Scheduler, Family Practice, Eminence, KY
UofL Health•Eminence, KY
•Onsite
About The Position
The Medical Scheduler is an individual who assists the staff and physician by scheduling patients for appropriate follow up appointments and necessary tests and procedures. The Scheduler functions as a member of the healthcare team with responsibilities that commensurate with educational preparation and demonstrated competencies. Direct patient interaction is provided to patients of all ages.
Requirements
- High school diploma or GED/Equivalent (required)
Nice To Haves
- Two (2) years of scheduling in a multi-specialty clinic (preferred)
Responsibilities
- Schedule follow up/return visits to our office for patients.
- Obtain appropriate pre-certification and pre-authorizations, as needed.
- Schedule medical tests and procedures for patients. (i.e. - interventional invasive cardiology procedures, electrophysiology, etc.)
- Discuss patient instructions for procedures with patient so patient has clear understanding of what is expected.
- Calls patients to schedule procedures and give instructions over phone with follow-up letter with instructions.
- Use Allscripts, Centricity Business, online paging systems.
- Retrieve information from other hospital systems.
- Holds in confidence all matters concerning patients according to HIPAA guidelines.
- Exhibits friendly and helpful behavior.
- Maintains compliance with all company policies, procedures and standards of conduct
- Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
