Medical Scheduler, West Louisville Urgent Care, PRN
UofL Health•Louisville, KY
•Onsite
About The Position
The Medical Scheduler assists staff and physicians by arranging appropriate patient follow-up appointments and necessary tests and procedures. The Scheduler is a member of the healthcare team, with responsibilities consistent with educational preparation and demonstrated competencies. The role involves direct interaction with patients of all ages.
Requirements
- High school diploma, GED, or equivalent.
- Maintain patient confidentiality in accordance with HIPAA privacy and security requirements.
Nice To Haves
- Two years of scheduling experience in a multi-specialty clinic.
Responsibilities
- Schedule follow-up and return visits to the office for patients.
- Obtain pre-certifications and pre-authorizations as needed.
- Schedule patients’ medical tests and procedures, including interventional invasive cardiology and electrophysiology procedures.
- Discuss procedure instructions with patients to ensure they understand what is expected.
- Call patients to schedule procedures and provide instructions by phone, with a follow-up letter containing instructions.
- Use Allscripts, Centricity Business, online paging systems, and retrieve information from other hospital systems.
- Maintain confidentiality of patient matters in accordance with HIPAA guidelines.
- Exhibit friendly and helpful behavior.
- Maintain compliance with company policies, procedures, and standards of conduct.
- Comply with HIPAA privacy and security requirements to maintain confidentiality.
- Perform other duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
