Medical Scheduler - Bilingual Required

FAMILY HEALTH CENTERS • Okanogan, WA

4d • $18 - $20 • Onsite

About The Position

As a Medical Scheduler, you play a vital role in patient care. You will be the primary point of contact for helping patients book essential appointments, maintaining optimal clinic schedules, and ensuring maximum access to healthcare services for our community.

Requirements

• Must be bilingual in English and Spanish (spoken and written).
• High School Diploma or GED equivalent.
• Strong basic reading, writing, and math skills; comfortable using basic computer programs.
• A team player with strong communication skills, great attention to detail, and a desire to learn!

Nice To Haves

• No prior medical experience needed.
• We will train you on our systems, scheduling protocols, and reports.

Responsibilities

• Schedule regular and preventive medical visits for new and established patients; use recall protocols to contact patients due or overdue for exams.
• Work under the clinic manager's direction to manage provider schedules, track appointment fill rates, and ensure maximum appointment availability.
• Accurately update demographic information and verify insurance coverage for all scheduled visits.
• Use report tools (EPM Server) to monitor patient lists, unduplicated patient counts, and clinic access metrics.
• Answer phone calls and assist patients with general questions and information requests warmly and professionally.

Benefits

• Paid On-the-Job Training: We teach you everything you need to know about medical scheduling systems, PCMH protocols, and patient management.
• Career Growth: Gain hands-on healthcare administration experience that opens doors for future advancement.
• Community Impact: Help patients access essential, preventive healthcare when they need it most.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED