Medical RFP COE Consultant

Marsh McLennan•Los Angeles, CA

8d•Hybrid

About The Position

We are seeking a talented individual to join our team at Mercer. This role can be based in Denver, Los Angeles, Portland, San Francisco or Portland and offers a hybrid work arrangement, requiring a minimum of three days per week in the office. As a Medical RFP COE Consultant, you will be a key contributor and focus on conducting client-based project work related to requests for proposals. Within this role, you will be facilitating the interaction among key stakeholders, overseeing the analysis of the RFP results and producing a compelling story from the data collected. You will collaborate with both internal and external contacts to remain on schedule, resolve issues and enhance the overall experience and value that Mercer brings to its clients.

Requirements

Bachelors degree or equivalent required
Minimum 5 years of client services experience in insurance or consulting in health & benefits
Working knowledge of the Medical Request for Proposal process
Excellent project management experience
Strong organizational and prioritization skills with the ability to multitask in a fast-paced environment
Effective relationship-building and problem-solving abilities, with keen attention to detail and a focus on accuracy
Proficient in MS Office Suite

Nice To Haves

An active Health Producers license or be willing and able to obtain within 30 days of hire

Responsibilities

Perform critical client functions, including: evaluating risks; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client teams
Assist with leading the coordination of the RFP process amongst multiple project teams
Serve as a key contact for day-to-day needs and answers standard client questions to improve the client experience
Work closely with external and internal partners to capture feedback and create resolutions to issues that translate into overall process enhancements
Manage and record all activities in the workflow system to ensure timely follow up by client, carriers, client team and delivery of final work product