Medical Records Technician

EmpowerMe Wellness•Maryland Heights, MO

5d•Onsite

About The Position

A tech-enabled, multidisciplinary healthcare organization, EmpowerMe/Everspring Pharmacy is on a mission to improve the lives of seniors. Everspring Pharmacy enriches senior living communities nationwide through our fully integrated healthcare model, which features on-site care coordination, therapy, and pharmacy services. Headquartered in St. Louis, Missouri, our 3,500+ team members drive positive outcomes and build healthier, happier tomorrows for older adults. To learn more, visit empowerme.com today.

Requirements

Pharmacy experience with knowledge of medications
Experience working in a fast-paced, team-based environment
Strong attention to detail and organizational skills
Ability to manage multiple priorities and meet deadlines
Demonstrated problem-solving skills and proactive approach to tasks
Effective communication skills
Proficiency in Internet browsers (e.g., Chrome, Firefox)
Working knowledge of Microsoft Office (Outlook, Excel, Word)

Nice To Haves

Experience with EMR systems and medical billing platforms preferred

Responsibilities

Retrieve, process, and maintain medical records in accordance with established policies and procedures
Ensure accuracy and completeness of medical records and documentation
Support timely processing of medication-related documentation to ensure records are correct and up to date
Utilize tracking tools to maintain and report on medical records activity and status
Perform quality checks to ensure compliance with organizational standards and regulatory requirements
Communicate effectively with internal teams and external partners to support record requests and follow-ups
Assist in maintaining workflows, job aids, and procedural documentation
Identify discrepancies or non-compliance issues and escalate as appropriate
Participate in process improvement efforts to enhance efficiency and accuracy
Perform other duties as assigned