Medical Records Tech

Central Ohio Primary Care•Westerville, OH

3d•Hybrid

About The Position

This position is responsible for processing, retrieving, releasing and managing/scanning patient health information. This is a Full-Time/Benefits Eligible role working Monday - Friday, 8 hours per day, in Columbus, OH. It is a hybrid role.

Requirements

High school diploma or equivalent.
Strong computer skills
Excellent telephone etiquette
Excellent customer service
Basic word and excel knowledge
Work well with others
Multi-tasking
Self-Starter
Well organized
Attention to detail

Nice To Haves

Knowledge of medical terminology
Experience in a hospital or medical office setting

Responsibilities

Retrieving and processing incoming faxes in the fax inbox
Retrieving and processing incoming mail
Scanning and indexing patient documents into the patient’s electronic health record (EHR)
Assigning release of information (ROI) requests to members of the team accurately and appropriately
Retrieving patient information and releasing it via fax, mail, or in person to patients or non-billable entities upon receiving a valid request.
Retrieving patient information and releasing it to our copy service for billable accounts upon receiving a valid request.
Answering, tracking, and making calls to COPCP offices, patients, our copy service, and third parties regarding releases and patient portal issues.
Creating PDFs of medical records for reference upon request.
Entering data into the patient’s EHR record accurately.
Keeping excel logs of needed data.
Reaching and maintaining productivity goals set forth by management.
Maintaining, protecting, and distributing PHI according to federal and state regulations.
Other duties as set forth by management.