Medical Records Team Lead

IVF Florida

22h•Onsite

About The Position

Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine. Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine. Through our national network of premier fertility centers—including IVF Florida—we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started. Opportunity Overview We have an immediate opening for a Medical Records Team Lead to join our team at IVF Florida in Margate, Florida. Schedule: Monday through Friday, from 9:00 AM to 5:30 PM This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

Requirements

High School diploma required; Associates or Bachelors degree preferred
Two years of supervisory experience preferred
Demonstrated leadership skills
Excellent interpersonal skills, and the ability to form professional relationships with multi-cultural patients and their families, physicians, subordinate staff, and other supervisors
Ability to communicate accurately and concisely
Willing and able to manage conflict
Ability to work well independently, and demonstrate good judgment along with the ability to function as a member of a multi-disciplinary healthcare team
Well organized, ability to plan, supervise and motivate staff
Knowledge of clinical operations, program operations, computer software, and equipment

Responsibilities

Oversee assigned staff within a designated area of the Department’s operations
Work with the Office Manager and/or designee to develop procedures and processes to appropriately manage and maintain patient medical records
Help to plan and organize the responsibilities of assigned staff to increase efficiency and best utilize the staffs’ skills and abilities
Help to set goals for assigned staff and motivate staff to accomplish the goals
Organize contents of patient records in accordance with specified chart order to facilitate clinical data retrieval, both manual and electronic
Manage the on-site and off-site medical records storage to ensure that patient medical records are well organized for ready retrieval
Implement, import, and manage all scanned chart documents from multiple offices; continue to solve system problems and difficulties for satellite office personnel
Help to maintain the master list of medical records to ensure that the current location of each patient medical record is known for easy access and retrieval
Demonstrate an understanding of medical record completeness for the continuation of patient care
Maintain an in-depth knowledge of principles, practices, standards and techniques, and demonstrate knowledge in accordance with Practice policies and procedures within pertinent laws and regulations in the following areas: chart processing, electronic systems, chart filing, department quality measures, release of information, and access to records for continuing care
Review requests for the release of medical records to ensure the request is appropriately completed and signed; when necessary, contacts patient or staff member to resolve issues
Ensure that requests for patient billing information are brought to the attention of the appropriate Financial Services staff member; obtain patient billing records prior to releasing medical records for scanning to ensure a complete package of medical and financial records
Review and prepare patient medical records and compare against the medical records request to ensure that all requested records are available for scanning
Communicate on a regular basis to ensure seamless operations and services
File, purge and manage patient charts
Perform confidential administrative functions including developing and typing written correspondence; respond to routine external correspondence
Ensure adequate staffing and that assigned staff are present and working
Assist Supervisor in the training and orientation of new staff; train existing staff on new or revised program policies and procedures
Under the direction of the Supervisor/Manager, conduct individual supervision/counseling sessions for assigned staff and completes all necessary documentation
Write and administer performance appraisal evaluations under the supervision of the Supervisor
Work with assigned staff to correct performance problems using established systems
Perform other related duties as required