Medical Records Specialist - Compton, CA

myPlace Health • Compton, CA

7d • Onsite

About The Position

myPlace Health is built around a simple but powerful belief: older adults deserve the support they need to live safely, independently, and with dignity in their own communities. As a PACE (Program of All Inclusive Care for the Elderly) organization backed by SCAN Group, myPlace Health brings together customized medical care, social activities, and daily support for participants and their families – all under one roof. Our centers are more than healthcare facilities. They are vibrant community hubs where participants are known by name, valued, and supported as whole people. Behind that experience is a dedicated, interdisciplinary team working together to coordinate care, remove barriers, and improve quality of life for some of the most medically and socially complex populations. For employees, myPlace Health offers the opportunity to do deeply meaningful work in a highly collaborative setting. Team members are encouraged to contribute innovative ideas, and grow alongside a mission that prioritizes compassion, respect, and impact. The result is a culture where people feel connected—to their colleagues, their participants, and the communities they serve. At myPlace Health, work is more than a job. It’s a shared commitment to honoring what matters most. Are you highly organized, detail-oriented, and passionate about supporting a team that makes a real difference in people’s lives? As a Medical Records Specialist, you’ll play a key role in ensuring accurate and secure record management, helping our participants receive the best care possible. In this role, you’ll be at the heart of our operations—processing medical records, collaborating with healthcare teams, and keeping everything running smoothly behind the scenes. If you thrive in a structured, team-oriented environment and love making a meaningful impact, we’d love to have you on board! Come be part of a mission-driven team where your skills are valued, your contributions matter, and every day brings an opportunity to support the well-being of those we serve.

Requirements

• A High School Diploma or GED is required.
• 3+ years of prior experience in a front office role within a healthcare setting is preferred, especially if you’ve handled medical records.
• Knowledge of standard office procedures, including filing, record keeping, and office equipment/software will help you stay organized and efficient.
• Experience working with frail elderly populations in settings such as PACE, home health, SNF, or hospitals is highly valued.
• Advanced understanding of medical terminology and administrative processes, along with familiarity with HIPAA, DHCS, and CMS regulations, ensures you’ll excel in this role.
• Experience working with Electronic Medical Records (EMR) systems will help you navigate participant records with confidence.
• Strong communication and interpersonal skills will allow you to work effectively with healthcare teams, vendors, and participants.
• You have a knack for managing multiple requests, ensuring accuracy, and keeping records up to date.

Nice To Haves

• Additional training or certification in medical records management is a plus!
• A Certified Nursing Assistant (CNA) certification is preferred, and additional Medical Records Specialist training and/or certification is a plus!

Responsibilities

• Secure and maintain signed medical record consent forms, ensuring they are properly stored in electronic or paper files.
• Process and organize incoming faxes, emails, and mail containing medical records from providers with efficiency and care.
• Handle priority medical record requests for the IDT and collaborate with the Compliance Department on legal requests.
• Retrieve and securely release medical records to authorized providers in full compliance with HIPAA regulations.
• Carefully review all records for accuracy, ensuring documentation meets DHCS and CMS standards.
• Initiate medical record requests and create participant charts in the Electronic Medical Record (EMR) system.
• Keep the team informed on the availability of requested records to support participant care.
• Develop and refine processes to ensure timely collection, tracking, and uploading of medical records into the EMR.
• Request medical records from external vendors while ensuring compliance with regulatory guidelines.
• Assist with scheduling needs and other administrative tasks to keep operations running smoothly.
• Work closely with Risk Adjustment and Enrollment teams to ensure accurate documentation and effective record management.
• Be a flexible and reliable team player, stepping in to support additional tasks as assigned.
• Actively support the achievement of myPlace's Vision and Goals.
• Other duties as assigned.

Benefits

• Base salary range: $27.00 to $29.00 per hour
• An annual employee bonus program
• Medical, Dental, Vision coverage
• Generous paid-time-off (PTO)
• 11 paid holidays per year, plus 1 additional floating holiday
• Excellent 401(k) Retirement Saving Plan with employer match.
• Robust employee recognition program
• Robust Wellness Program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED