Medical Records Specialist - ON SITE

TEKsystems • Waukegan, IL

1d • Onsite

About The Position

This position is responsible for processing all release of information (ROI) requests in a timely, efficient, and accurate manner while delivering exceptional customer service. The Associate must safeguard patient privacy at all times by ensuring that only authorized individuals access medical records, and that all information is released in accordance with the request, applicable authorization, company policies, and HIPAA regulations.

Requirements

• High school diploma or GED required
• Proficiency in Microsoft Office applications is a must
• Must be able to use fax, copier, scanning machine
• Strong documentation, communication, and customer service skills
• Self-motivated, dependable, and able to work independently or as part of a team
• Proven ability to maintain productivity, utilization and quality performance standards
• Customer Service
• Patient Facing Comunication
• Phone Handling
• Attention to Detail
• Reliability
• Medical Records Experience
• ROI Processing
• Healthcare Environment Familiarity
• Fax and queue management

Nice To Haves

• Minimum of 2 years’ experience in a medical records department or similar setting preferred.

Responsibilities

• Processing all release of information (ROI) requests in a timely, efficient, and accurate manner.
• Delivering exceptional customer service.
• Safeguarding patient privacy at all times by ensuring that only authorized individuals access medical records.
• Ensuring all information is released in accordance with the request, applicable authorization, company policies, and HIPAA regulations.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees