Temporary Medical Records Specialist

THRIVE Wellness and Recovery Inc•City of Watertown, NY
•$17 - $18•Hybrid

About The Position

The Medical Records Specialist prepares medical forms and manages incoming and outgoing records requests. The role requires strict adherence to patient confidentiality regulations and careful verification that signed releases are valid and up to date before information is released. The specialist completes patient paperwork accurately and promptly and cross-trains to audit patient case records for documentation errors as assigned. The schedule is 25–30 hours Monday through Friday, with flexibility. A hybrid option may be available as job duties allow; the first 60 days are in person for training. The estimated end date is April 16, 2026.

Requirements

  • High school diploma or GED.
  • At least one year of healthcare and medical records experience.
  • High proficiency in MS Excel and other applications.
  • Maintain a valid driver’s license as specified in personnel policies.
  • Comply with corporate compliance, confidentiality, security, and client-rights laws and policies, including 42 CFR Part 2 and HIPAA.
  • Maintain current certification and/or training in areas specified by state law and agency regulation.
  • Essential computer software skills for data collection and reporting.
  • Excellent quantitative and analytical skills.

Nice To Haves

  • A two-year degree in a relevant field, particularly statistics, math, business administration, or computer science; equivalent experience will be considered.

Responsibilities

  • Monitor the medical records mailbox and email inbox for records requests.
  • Scan and upload high volumes of patient records into the EHR system.
  • Process patient record requests and determine whether submitted releases are valid.
  • Print and fax patient reports to referring doctors as needed.
  • Communicate with outside entities by telephone, email, and fax, and communicate internally within the agency.
  • Develop appropriate records packets for medical records requests.
  • Pull supplemental records from PSYCKES and HealtheConnections to support clinical care.
  • Draft and distribute correspondence for providers.
  • Review medical records and pertinent documentation concurrently and retrospectively using established site review tools and company policy.
  • Extract, compile, and report data from the electronic health records system.
  • Use MS Excel spreadsheets to track documentation workflow and provide status reports using tables, charts, and graphs.
  • Uphold the standards of Credo’s Continuous Quality Assurance Program.
  • Participate in Continuous Quality Improvement Committee meetings as assigned.
  • Maintain documentation, correspondence, and communication with other providers regarding psychiatric, medical, and substance abuse services.
  • Meet mandatory and continuing education and skills competency requirements to support professional growth and development.
  • Provide backup support to the Quality Improvement and EHR teams.
  • Perform other duties as assigned.
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