About The Position

This temporary 12-week, full-time opportunity is ideal for a detail-oriented and organized Medical Records Scheduler seeking valuable experience in healthcare administration and participant services, with the potential to transition into a permanent role. The role involves coordinating and managing participant appointments, ensuring schedules are accurate, communication is clear, and processes are followed correctly. This position is perfect for someone dependable, detail-focused, and who enjoys structured, meaningful work within a supportive team in a calm, organized environment where accuracy, consistency, and reliability are paramount.

Requirements

  • Highly detail-oriented, precise, and consistent in all work
  • Patient, methodical, and comfortable following established procedures
  • Team-oriented and collaborative; values clear communication and reliability
  • Able to prioritize multiple tasks while maintaining high accuracy
  • CPR and First Aid Certification (or willingness to obtain after hire)
  • Must be at least 18 years of age
  • Successful completion of background check, physical, drug screening, TB Screening
  • Able to move intermittently throughout the workday
  • Must be able to lift, push, pull, or move a minimum of 25 pounds
  • Able to assist with participant evacuation when needed

Nice To Haves

  • Experience working with the frail or elderly population is a plus

Responsibilities

  • Monitor and manage participant appointment requests and schedules
  • Notify participants, caregivers, and POAs of scheduled appointments
  • Complete authorizations and referral documentation accurately
  • Coordinate scheduling, re-scheduling, and follow-up for outside appointments, labs, and imaging
  • Enter encounters for outside appointments in the medical records system
  • Process invoices and documentation for proper routing and payment
  • Answer phone calls and respond professionally to participant and referral inquiries
  • Communicate clearly with healthcare providers and staff regarding scheduling updates
  • Participate in team meetings and quality improvement initiatives
  • Adhere to established procedures and ensure all work is accurate, consistent, and complete

Benefits

  • Training, mentorship, and career development programs
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