Medical Records Officer

SA Health • South Portland, ME

5h • A$64,195 - A$67,154 • Onsite

About The Position

The Limestone Coast Local Health Network is seeking a Medical Records Clerk for a permanent part-time position based in Mount Gambier, working 24 hours per week. The role provides an efficient, effective, and customer-friendly medical records service in support of the Emergency Department, Main Reception/Switchboard, and the wider organisation. It is responsible for timely and accurate patient record management while maintaining data integrity and confidentiality.

The position also supports patient admissions, record retrieval and tracking, information enquiries, death certificate processing, data validation, and document quality assurance. Appointment is subject to a satisfactory Criminal History Check and applicable immunisation requirements.

Requirements

• Proven experience providing confidential and efficient administrative services.
• Confidence handling customer interactions and resolving conflicts professionally.
• Strong computer skills and experience using administrative systems.
• Organised and detail-oriented, with a commitment to high standards in medical record management.
• Ability to thrive in a dynamic healthcare environment and support multiple teams.
• Satisfactory Criminal History Check, including a National Police Certificate for employment involving unsupervised contact with vulnerable groups.
• Meet applicable immunisation requirements for a Category A role involving direct contact with blood or body substances.

Responsibilities

• Complete patient admissions for the Renal Unit and communicate unplanned presentations to staff.
• Provide backup support for Admissions/Emergency Department Clerks and Switchboard/Main Reception as required.
• Maintain high standards in the Medical Records System and comply with the State Records Hospital Retention and Disposal Schedule.
• Retrieve, track, and transport medical records to authorised staff, and respond to enquiries in accordance with information release procedures.
• Coordinate completion of Death Certificates with funeral directors and wards, and forward documentation to Births, Deaths, and Marriages.
• Collaborate with the Registry Integrity Unit and Digital Health SA on EMPI activity, correcting reported data errors.
• Run regular data validation reports and conduct quality assurance checks, including scanning and reviewing documents in Sunrise.

Benefits

• Salary of ASO2 $64,195–$67,154 per annum pro rata.
• 12% superannuation.
• Leave loading.
• Salary packaging benefits.
• Relocation reimbursement of up to $13,000 may be available.
• Education and training opportunities.
• Flexible working hours and flexible work options.
• Wellbeing initiatives, including access to mental health resources, an Employee Assistance Program, and wellbeing activities.
• Supportive and inclusive team environment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed