Medical Records Officer

SA Health•South Portland, ME

9d•A$64,195 - A$67,154•Onsite

About The Position

Step into a vital administrative role where your attention to detail and organisational skills make a real difference! We’re seeking a Medical Records Clerk to provide an efficient, effective, and customer-friendly medical records service, supporting the Emergency Department, Main Reception/Switchboard, and the wider organisation. This role ensures timely and accurate management of patient records, helping staff deliver high-quality care while maintaining data integrity and confidentiality.

Requirements

Proven experience providing confidential and efficient administrative services.
Confident handling customer interactions and resolving conflicts professionally.
Strong computer skills and experience using administrative systems.
Organised, detail-oriented, and committed to maintaining high standards in medical record management.
Ability to thrive in a dynamic healthcare environment and support multiple teams.

Responsibilities

Complete patient admissions for the Renal Unit, communicating unplanned presentations to staff.
Provide backup support for Admissions/Emergency Department Clerks and Switchboard/Main Reception as required.
Maintain high standards in the Medical Records System, ensuring compliance with the State Record’s Hospital Retention and Disposal Schedule.
Retrieve, track, and transport medical records to authorised staff and respond to enquiries in line with information release procedures.
Coordinate completion of Death Certificates with funeral directors and wards, forwarding documentation to Births, Deaths, and Marriages.
Collaborate with the Registry Integrity Unit and Digital Health SA on EMPI activity, correcting data errors as reported.
Run regular data validation reports and conduct quality assurance checks, including scanning and reviewing documents in Sunrise.