Medical Records Compliance Specialist

Lightways Hospice and Serious Illness Care • Joliet, IL

3d • $22 - $26 • Onsite

About The Position

Lightways Hospice and Serious Illness Care is an independent, nonprofit healthcare provider licensed in 11 counties in northwest Illinois. They provide exceptional serious illness care, hospice care and grief support for adults and children. The majority of their direct patient care is in the field, with team members providing care in the home, nursing facility, or assisted living facility. They also have a 24-bed inpatient unit in Joliet. Non-clinical staff are based out of their Joliet administrative offices.

The Medical Records Compliance Specialist is responsible as a member of the Quality and Compliance Department to manage medical records processes that ensure regulatory compliance, documentation accuracy and risk mitigation. This role is responsible for maintaining complete and timely patient records, coordinating documentation for audits and billing, and facilitating internal and external record requests in alignment with hospice standards and accreditation requirements. This position will work a minimum of 20 hours per week up to 30 during normal business hours 8 am- 4:30 pm.

Requirements

• High school diploma or equivalent required
• Minimum of one year’s experience in health care

Nice To Haves

• College degree preferred
• Palliative or hospice experience preferred

Responsibilities

• Conduct daily chart audits to identify and resolve missing or incomplete documentation; collaborate closely with Quality Compliance nurses to ensure all records meet regulatory standards and support audit readiness.
• Oversee the entire patient care record lifecycle—including initial preparation, tracking electronic consents, ongoing updates, secure closure, and compliant retention or disposal.
• Manage the tracking, verification, and uploading of Plans of Care, verbal orders, and external medical records; maintain accurate physician contact data to ensure seamless communication routing.
• Process and respond to internal and external medical record requests efficiently, ensuring proper authorization, timely delivery, and strict adherence to privacy policies.
• Prepare and submit state-required death certification documents, managing time-sensitive coordination and record requests with funeral homes, coroners, and residential facilities.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED