Medical Records Clerk

Ohio State University Physicians, Inc.•Columbus, OH

4d•Onsite

About The Position

Looking to join a dynamic team at Ohio State University Physicians where excellence meets compassion? With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth. At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.

Requirements

High School diploma or equivalent.
Computer/keyboard skills
Medical terminology and office equipment
HIPAA
Patience
Effective communication
Organization
Interpersonal skills
Problem-solving
Empathy and active listening
Multi-task when needed to
Maintain high level of accuracy in fast-paced environment
Work with others well in a professional team environment

Nice To Haves

Experience working in a Medical Office or Customer Service.
Data entry experience with basic understanding of insurance and billing procedures.
Experience with medical terminology.
Experience with electronic medical records.

Responsibilities

Responsible for the scanning/importing of all medical records to patient record.
Ensures department upholds Federal and State laws, rules and regulations.
Where assigned, sorts, verifies, and places unsigned loose reports such as disability paperwork, FMLA, etc., or added patient visit records in appropriate physicians’ box for review and signature. Accurately documents the patient’s Name and Medical Record Number on all records. Scans into patient chart after signature/completion by physician.
Responsible for completing, recording, and invoicing of all medical record releases (ROIs) including but not limited to Continuity of Care, patient requests, insurance requests, third-party vendor requests, chart reviews, legal requests/subpoenas, disability/FMLA
Prepare fee slips and labels for patient appointments, allowing for a smooth and expeditious patient visit and flow of billing processing.
Manages all incoming medical records communication (email, faxes, and phone) to include inserting records into patients EHR, routing referral information to central scheduling, completing ROIs, sending faxes to physicians and techs as appropriate.
Always maintains accuracy of 98% for all imported medical records. Report errors to updating pool for correction.
Handling of file conversions to ensure syncing of documents to multiple medical record systems.
Mailing new patient packets and recall letters to patients, providing information beneficial to positive patient experience.
Must adhere to all legal requirements regarding the safe handling of such information including HIPAA regulations, Ohio state law, OSUP policies, etc.
Travel may be required to accommodate staffing levels at other clinical facilities.
Other duties or special projects as assigned.