Medical Records Clerk

Athena Medical Management LLC•Dacula, GA

12h•Onsite

About The Position

Help protect patient care by ensuring every image + report gets where it needs to go — M-F, daytime only. Women's Imaging Specialists is seeking a detail-oriented Medical Records Clerk to join our Patient Communications Department. We’re a well-established women’s imaging organization with 14 physical locations across GA & AL, specializing in state-of-the-art 2D/3D mammography and breast ultrasound. If you’re organized, tech-comfortable, and take pride in accuracy, you’ll play a vital role in early detection by managing the records that keep care moving.

Requirements

High School Diploma or GED
2+ years experience in a medical office, medical records, or HIM department
Proficiency in Microsoft Word, Excel, Outlook
Ability to learn Infinitt PACS/EMR and Life Image
Knowledge of HIPAA regulations and commitment to patient confidentiality
Exceptional attention to detail, organization, and time-management skills
Professional phone/email etiquette and ability to work as a team player

Nice To Haves

Experience with medical imaging records, PACS, or prior authorizations
Familiarity with eClinicalWorks, EPIC, or similar EMR

Responsibilities

Manage medical image + report flow - Respond to incoming requests from providers and patients for mammograms, ultrasounds, and reports
Ensure HIPAA compliance - Verify authorization, document every request/response in the patient’s electronic chart, and release records only to authorized parties
Facilitate electronic transfers - Send/receive patient images via Infinitt PACS, Life Image, and secure portals whenever possible
Handle physical media - When electronic isn’t an option, burn CDs, print reports, and mail to requesting facilities with tracking for timely delivery
Upload incoming studies - Import outside images from CD or portal into PACS for radiologist review
Support the team - Scan, fax, file documents, answer phones, and assist with patient record requests as part of Patient Communications
Maintain accuracy - Review records to ensure completeness and follow department standards for quality and timeliness