Medical Records Clerk (Remote) | LATAM
About The Position
As a Medical Records Clerk, you will support an active personal injury law team by managing medical records, billing statements, and case documentation with accuracy and consistency. You will request records from healthcare providers, track missing documents, organize files in case management software, and help ensure the legal team has the information they need. This role is a strong fit for someone who is highly organized, comfortable following up with medical offices, and trusted with confidential patient information. Because the work supports real legal cases, your attention to detail and follow-through will directly help the team serve clients more effectively.
Requirements
- 2+ years of experience in medical records, legal documentation, healthcare administration, or a closely related role
- Strong understanding of HIPAA compliance, privacy standards, and confidential document handling
- Experience using case management software, document management tools, or organized digital filing systems
- Fluent written and verbal communication skills in both English and Spanish
- High attention to detail when reviewing, labeling, tracking, and uploading documents
- Reliable internet connection and a quiet remote work setup
- Experience supporting a personal injury law firm or legal case management team
- Ability to work full-time U.S. Pacific Time hours, including night shift for Philippines-based candidates
Nice To Haves
- Familiarity with medical billing statements, treatment records, provider requests, or records retrieval workflows
- Experience communicating with U.S. healthcare providers, clinics, hospitals, or insurance-related contacts
- Comfort working with remote teams across different time zones
- Prior experience with legal administrative support or client case documentation
Responsibilities
- Request and track medical records, billing statements, and related documents from healthcare providers
- Maintain an accurate records tracker so case documentation is complete, current, and easy to review
- Review incoming records for completeness, accuracy, and proper case assignment
- Sort, label, upload, and organize documents in case management or document management software
- Follow up consistently with medical offices, clinics, hospitals, and internal team members on pending requests
- Protect patient confidentiality and support HIPAA-compliant handling of sensitive medical information
- Communicate clearly in English and Spanish with providers, legal staff, and other stakeholders
- Flag missing, incomplete, or unclear documentation so issues can be resolved quickly
- Support smooth case progress by keeping records organized, searchable, and ready for attorney or case manager review.
Benefits
- Access to a $200K+ perk marketplace with discounts on 150+ global services.
- Option to withdraw up to 50% of approved earnings before payday.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
