The Medical Records Clerk I assists in the maintenance of the medical clinic records system that ensures that health care providers have medical records that are readily accessible, complete, accurate, and retrieved. Collects, processes, stores, retrieves, posts, scans, assigns, and distributes medical records. Registers patients. Reviews medical information for completeness. Assists physicians, patients, parents and visitors. Enters data for billing and coding. Answers and routes phone calls. Handles request for copies of medical records. Sorts and delivers mail. Processes records requests and assists with organization and maintenance of medical clinic records for the College of Community Health Sciences (CCHS). Processes all requests for walk-ins, (patients, law enforcement, etc.), and all requests received by computer and telephone. Prioritizes each request and processes all STAT requests immediately. Assists with urgent requests for protected health information to ensure continuity of patient care. Updates and files records. Scans and faxes documents. Distributes mail. Answers and directs calls. Greets and directs visitors to Medical Records department - physicians, residents, patients, nurses, clerical staff, and others. Maintains strict confidentiality of protected information; follows HIPPA rules and regulations and all established departmental guidelines and operating procedures for release of protected information.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED