Medical Records and Support Assistant

Gritter Francona•Augusta, ME

14d

About The Position

The Medical Records and Support Assistant(s) provide administrative and technical support for medical record management functions. This position is staffed by personnel classified under the Department of Labor (DOL) Occupational Code 12190 – Medical Record Technician. The role supports the organization’s health information management activities by ensuring the accurate processing, maintenance, protection, and organization of medical records in compliance with applicable regulatory and organizational standards.

Requirements

High school diploma or equivalent
At least one (1) year of experience in medical records, health information management, or related administrative support (preferred but not required)
Personnel classified under DOL Code 12190 – Medical Record Technician
Basic knowledge of medical terminology and health record systems
Proficiency in data entry and standard office software applications
Strong attention to detail and organizational skills
Ability to maintain confidentiality and handle sensitive information

Responsibilities

Maintain, organize, and manage medical records in electronic and/or paper-based systems
Review medical documentation for completeness, accuracy, and proper authorization
Enter, update, and verify patient information in health information systems
Retrieve and distribute medical records in accordance with privacy and security regulations
Assist with scanning, indexing, and archiving medical documentation
Support release of information processes in compliance with HIPAA and applicable policies
Track and log record requests, ensuring timely fulfillment
Maintain confidentiality of protected health information (PHI)
Provide administrative support to clinical and case management staff as needed
Assist with audits, reporting requirements, and quality assurance activities