Medical Records Analyst, Home Care - Onsite Pewaukee - Full Time

ProHealth Care•Waukesha, WI

10d•Onsite

About The Position

Begin your story with ProHealth Home Care & Hospice. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Schedule Details : Monday - Friday 8:00 am - 4:30 pm. This position is an onsite position at Riverwood corporate office. Home Heatlh and Hospice Experience Preferred Why Join ProHealth Care: We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment. This Position Will Offer You: Engaging and community focused culture Competitive Salaries Opportunity for professional career growth Robust benefits including: Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social and sporting events What You Will Do: The Medical Records Analyst provides quantitative and qualitative analysis of medical records as it relates to face to face, CTI, verbal orders, and service agreements for the home care & hospice division. The Medical Records Analyst has an understanding of reimbursement issues relating to the effect on timely order processing. This analyst ensures charts have appropriate documentation through timely filing and through knowledge and application of the requirements of the Joint Commission on Accreditation of Health Care Organizations, state statutes and other regulating agencies. Additional duties include answering phones, pulling charts for box inventory and storage, data entry, report retrieval, and release of information as needed.

Requirements

High school diploma or equivalent.
Medical terminology knowledge
Prior home care experience in medical records required.
Very strong customer service skills required.
Demonstrated attention to detail and time management skills.

Nice To Haves

Associate's Degree in Health Information Technology, Health Sciences, or higher preferred.
Home Heatlh and Hospice Experience Preferred

Responsibilities

Monitors completed verbal orders, CTI's, service agreements and F2F medical record documentation.
Maintains open records logs for outstanding records/orders
Work with Intake department on obtaining verbal CTI's within 2 days.
Stays knowledgeable on all regulatory changes as it relates to these documents.
Educates back up staff on new process or procedures as related to medical records operations.
Work with physician offices to get all orders and incomplete orders signed on a timely bases.
Communicate with clinical staff on completing outstanding documentation.
Monitor compliance with completed records timelines-notify leaders of all variances.
Back up to switchboard.