Medical Record Specialist - OrderID: 5337

On Call Counsel•Bridgeport, CT

About The Position

The Medical Record Specialist supports attorneys, nurse paralegals, and intake specialists by ensuring the timely and accurate acquisition of medical records and billing statements. The role involves regular communication with healthcare providers, tracking record requests, and protecting sensitive client information with confidentiality and integrity. The specialist requests, follows up on, reviews, and organizes records, collaborates with case teams to identify missing information, and communicates with clients when authorizations or provider details are needed. The position requires adherence to HIPAA regulations, legal privacy requirements, and firm protocols.

Requirements

  • Prior experience requesting, reviewing, or managing medical records.
  • Deep understanding of HIPAA regulations and patient confidentiality standards.
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to multitask effectively in a fast-paced environment.
  • Bachelor’s degree in Health Information Management or a related field.
  • Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) certification.

Nice To Haves

  • Prior experience in a legal environment, such as personal injury or medical malpractice.
  • Prior experience in a healthcare environment.

Responsibilities

  • Request, track, and obtain medical records and billing statements from hospitals, clinics, and healthcare providers.
  • Follow up by phone, fax, email, and mail to ensure timely receipt of requested documents.
  • Review received records for completeness, accuracy, and legibility.
  • Upload and organize medical records in the firm’s case management software.
  • Work with case managers, attorneys, and nurse paralegals to identify missing or additional records needed for case preparation.
  • Communicate with clients as needed to obtain signed authorizations and verify treatment provider information.
  • Follow HIPAA regulations, legal privacy requirements, and firm protocols.
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