Medical Receptionist

Simon Eye Associates • Middletown, DE

8d • Onsite

About The Position

As a Medical Receptionist, every patient visit starts with you. In our fast-paced environment, you will greet and check-in all patients for appointments while delivering the WOW experience and top-notch customer service our patients have come to expect from Simon Eye Associates.

Requirements

• At least 3 years of experience providing exceptional customer service, preferably in a fast-paced medical environment
• Ability to understand and communicate patient insurance information in a clear and professional manner
• Ability multi-task; to work quickly and accurately while maintaining a positive patient experience
• Proficiency in using computer databases including typing accuracy
• High level of professionalism and self-motivation
• Ability to work at least one evening per week and two Saturdays per month to meet patient needs

Responsibilities

• Accurately enter and communicate patient charges
• Collect co-payments from patients as required by insurance guidelines
• Review registration information on file, verify insurance plan information
• Update and maintain patient insurance and demographic information
• Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed
• Schedule patient appointments
• Communicate with providers and staff throughout daily events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed