Medical Receptionist - Arvada, CO
About The Position
Planned Parenthood is committed to creating a dynamic work environment that values diversity, equity, inclusion, respect, integrity, customer focus, and innovation. We are committed to creating a welcoming space for all people on our staff, in our health centers, and in our community. We do this by tending to the team, respecting and honoring all people, jumping in, trying and learning, caring for our business, and returning to our mission. At PPRM, we all work in abortion care. This role supports abortion care through direct clinical triage, patient education, and follow-up, ensuring timely and empathetic support to those navigating abortion services. This role is represented by SEIU, Local 105 and is governed by the terms of a collective bargaining agreement.
Requirements
- Must have a high school diploma or equivalent
- Must have reliable transportation
- Must obtain and maintain BLS certification within 6 weeks of hire
Nice To Haves
- +$2.25/hour for Spanish fluency (upon passing test)
Responsibilities
- Facilitate patient registration activities through a registration system or through manual collection.
- Facilitate patient check in and check out including verifying insurance and financial estimates for services rendered.
- Collect payment for services rendered in accordance with revenue cycle and subsidy utilization policies.
- Complete routine bookkeeping tasks, ensuring accurate accounting and documentation for all patient payments, donations, grants, and funding sources.
- Promote patient portal adoption.
- Coordinate scheduling and referrals.
- Screen visitors according to protocols.
- Participate in health center security.
- Perform reception activities including but not limited to answering phones and scheduling patient appointments.
- Complete targeted patient appointment reminder calls.
- Coordinate receiving and sending medical records.
- Facilitate medication and supply patient pick-up, as appropriate, according to regulations.
- Act as a mandatory reporter per state and regulatory requirements.
- Support patient follow-up which may include contacting patients by telephone, or electronic communications.
- Assist with monitoring and ordering supplies to maintain accurate inventory of medications and materials required to ensure Health Center operations.
- Assist with routine health center upkeep and cleaning, including stocking exam rooms with necessary supplies.
- Contribute to research such as introducing opportunities for studies as patients check in, while rooming patients, etc.
- Execute side tasks including but not limited to Birth Control by Mail, records release, special fund tracking.
Benefits
- Medical/Vision/Dental, with extended mental health coverage.
- Accrued PTO and Sick Time
- 401k/Safe Harbor Contributions (PPRM contributes up to 3% of your pay to your 401k after 1 year of service).
- Employee Loan Program
- Employee Assistance Program and WorkLife Partnership.
- Paid Family Leave/Paid Parental Leave and MORE!
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
