Medical Receptionist

Optima Dermatology•Greenwood, IN

7h•Onsite

About The Position

The Dermatology Center of Indiana is seeking an experienced, full-time Medical Receptionist to support its dermatology and medical aesthetics group in Greenwood, Indiana. The role provides front-office and administrative support, including patient scheduling and check-in, insurance verification, payment collection, record handling, and maintaining a welcoming, orderly reception area. The receptionist also coordinates with the Benefits Department on charge entry and petty cash, and maintains patient confidentiality.

Requirements

High school diploma or equivalent.
Familiarity with standard concepts, practices, and procedures in the secretarial field.
Ability to perform data input and computer operations.
Verbal and written communication skills.
Math and medical terminology skills.
Ability to demonstrate creativity.
Computer skills.

Nice To Haves

One to three years of secretarial or general clerical experience preferred.
Previous healthcare skills are desirable.

Responsibilities

Perform administrative duties such as answering telephones, keyboarding, filing, scanning, copying, faxing, maintaining records, and checking the EMR fax inbox several times daily.
Schedule appointments and procedures.
Validate patients’ insurance coverage.
Make pre-operative calls to surgery patients and check authorizations and pre-certifications for the following day.
Make appointment confirmation calls and help maintain a full patient schedule.
Greet patients and families upon arrival.
Maintain petty cash in conjunction with the Benefits Department.
Collect co-pays, deductibles, and co-insurance as needed.
Perform charge-entry functions in conjunction with the Benefits Department.
Complete end-of-day activities.
Collect mail and give it to a supervisor for opening and organization.
Keep the work area and lobby neat and orderly.
Obtain signatures and/or documentation authorizing invoice payments when needed.
Respond to medical-record information requests from patients, physician offices, and other outside sources.
Maintain the patient database.
Perform transcription and data entry as needed.
Maintain stock for the front office and coffee room.
Maintain confidentiality of all patient information.