Medical Receptionist - Family Health Center of Mission
About The Position
Join Our Team as a Front Desk Receptionist! Are you a friendly and organized individual with a passion for providing excellent customer service? We are looking for a dynamic Front Desk Receptionist to be the welcoming face of our healthcare facility. If you thrive in a fast-paced environment and enjoy making a positive impact on patients' experiences, we want to hear from you! Alpine is growing, and we welcome new talent to our highly collaborative and diverse team. We are passionate about building a leading national organization that enables physicians to focus on the joy of practicing medicine, and supports the ongoing transition to value-based care for senior populations. Alpine brings this same level of passion to employee engagement, career development and progression. If this aligns with your career goals, then look no further. Grow with us!
Requirements
- High school diploma or equivalent.
- At least 1 year of receptionist experience, preferably in a healthcare setting.
- Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts).
- Excellent communication skills to interact effectively and courteously with callers, physicians, and staff.
- Strong ability to prioritize, multi-task, and pay close attention to detail.
- Ability to work well within a team.
- Capable of working independently in a high-stress environment with strong organizational skills.
Responsibilities
- Greet and direct visitors with a smile, providing clear instructions and ensuring they feel comfortable and informed.
- Handle copay collections, appointment scheduling, paperwork preparation, and reminder phone calls with precision and care.
- Keep patient files up-to-date and balanced, ensuring all information is entered correctly.
- Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service.
- Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and various projects to support the office team.
- Maintain office equipment and supplies, keeping the reception area clean and orderly.
- Take on additional tasks and projects as needed, contributing to the overall success of the team.
- Create a lasting, positive impression on every patient who walks through our doors.
Benefits
- Opportunities for professional development and career advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
