Medical Receptionist - Casual- Community Cardiology Care
About The Position
Nebraska Medicine is seeking a highly organized and motivated Medical Receptionist to join our Community Cardiology Care team. This role supports multiple areas within the team, with a strong focus on phone support and patient scheduling. As the team works to improve and streamline phone workflows, we are looking for someone who is adaptable, collaborative, and ready to jump in to help support these efforts while providing excellent service to our patients. This is a PRN/Casual position with clinic hours Monday through Friday between 7:30 AM - 4:30 PM, depending on location and operational needs. We are primarily seeking someone available Mondays, Tuesdays, and Fridays from 8:00 AM - 4:00 PM, as these are our busiest coverage days. The work location may vary depending on department needs, and additional availability for sick call and PTO coverage is preferred.
Requirements
- Minimum of 16 years of age required.
- Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
- Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
- Demonstrated analytical, prioritization and organizational skills required.
- Demonstrated flexibility and dedication to team environment required.
- Effective communication skills required.
Nice To Haves
- High school education or equivalent preferred.
- One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
- Nursing Assistant or Medical Assistant preferred.
- Knowledge of medical terminology preferred.
- Experience with Microsoft Office, specifically Word and Excel preferred.
- Depending on the position available, fluency in Spanish preferred.
Responsibilities
- Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone).
- Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols.
- Responsible for scheduling patient appointments and registering patients.
Benefits
- Up to $5,000/year in tuition assistance
- 35% discount at Clarkson College
- Career advancement opportunities with covered educational costs
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
