Medical Receptionist

CenterWell•Oviedo, FL

34d•Onsite

About The Position

The Medical Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors to attend to all callers/visitors promptly. The Medical Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically, work on routine and patterned assignments. Reports to the Center Administrator.

Requirements

High School Diploma or GED
1 year or more years of experience working in a Healthcare setting
Knowledge of Medical Terminology
Experience with EMR Systems (Electronic Medical Records)
Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
Excellent customer service and phone etiquette
Team player with a positive attitude
Ability to multitask in a fast-paced environment
Attention to detail and highly organized
Knowledge of MS Office (Word, Excel, Outlook, Access)

Nice To Haves

Bilingual in English and Spanish
Value based care experience

Responsibilities

Operate a switchboard or multi-line phone and maintain long distance call logs.
Take and distribute accurate messages.
Greet visitors and determine the nature of their visit, issues visitor passes and maintain visitor logs.
Alert appropriate party of visitor arrival or directs visitors to appropriate office, department or employee.
Respond to routine inquiries from internal or external sources such as our location, hours of operation, phone numbers, and email address.
Miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.
Limit decisions to defined parameters around work expectations, quality standards, priorities and timing, and work under close guidance and within established guidelines with minimal opportunity for deviation.
Use your skills to make an impact.